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Senior Manager, Technology Program Management
Equinix
Lead SAFe Agile Release Trains, manage 20+ Scrum teams and global technology portfolio.
7d ago
$136,000 - $204,000
Expert & Leadership (13+ years)
Full Time
Dallas, TX
Hybrid
Company Size
10,000 Employees
Service Specialisms
Data center colocation
Interconnection services
Smart Hands / remote support
Software-defined interconnection
Network Edge services
Equinix Metal (bare metal)
Equinix Fabric (cloud routing)
Managed services (integration & advisory)
Sector Specialisms
No specialisms available
Role
What you would be doing
jira implementation
pi planning
resource allocation
agile metrics
stakeholder engagement
financial monitoring
- Responsible for succession planning, performance management of team members, including disciplinary actions and hire/fire decisions/ recommendations.
- Develop and maintain a resource allocation model that optimizes the use of personnel across multiple projects and programs.
- Develop and maintain strong relationships with key stakeholders, ensuring alignment on Agile initiatives and business objectives.
- Monitor and analyze project, program, and portfolio financial performance, identifying variances and implementing corrective actions as necessary.
- Act as a liaison between technology and business units, ensuring clear communication and understanding of Agile processes and benefits.
- Oversee the demand management process, ensuring that project requests are prioritized based on strategic alignment and resource availability.
- Design and implement JIRA and Confluence tools to manage Agile projects, Scrum Teams, and Agile Release Trains.
- Establish metrics to measure the alignment of team outputs with strategic goals, adjusting priorities as needed based on performance data.
- Lead retrospectives and inspect-and-adapt sessions to identify areas for improvement and implement actionable solutions.
- Facilitate workshops with senior leadership to translate strategic objectives into actionable Goals, Capabilities, Epics, and User Stories for Scrum teams.
- Define and maintain quarterly roadmaps that aligns with strategic goals and Scrum team deliverables
- Design and implement JIRA integration with other tools and systems to streamline processes and improve efficiency.
- Create and distribute status reports on cross-functional dependencies to stakeholders, highlighting potential risks and mitigation strategies.
- Conduct regular financial reviews with stakeholders to communicate project, program, and portfolio status, risks, and opportunities for cost optimization.
- Facilitate priority-setting workshops with executives, guiding discussions to align on strategic initiatives and resource allocation.
- Manage a diverse, global team of Agile coaches, Scrum Masters, and project managers, ensuring high performance and alignment with organizational goals.
- Lead the identification and resolution of complex cross-functional issues that may impact project delivery and organizational goals.
- Organize and facilitate large-scale SAFe Program Increment (PI) planning workshops, engaging over 200 participants to define Agile Goals, Initiatives, Capabilities, Epics, and User Stories.
- Conduct regular performance reviews and provide constructive feedback to team members, supporting their professional development.
- Develop and manage project, program, and portfolio budgets, forecasts, and financial reports to ensure alignment with organizational financial goals.
- Customize JIRA workflows and dashboards to meet the needs of Agile teams and stakeholders, enhancing visibility into project progress.
- Ensure compliance with SAFe principles and practices, providing guidance and support to teams in their Agile journey.
- Facilitate the adoption of SAFe methodologies, including the establishment of Agile Release Trains (ARTs) and Lean Portfolio Management practices.
- Lead the Agile Transformation initiatives across the organization, ensuring alignment with business goals and objectives with other IT PMO leaders
- Collaborate with Product Management and stakeholders to prioritize features and ensure alignment with business strategy during PI planning.
- Identify and map cross-functional dependencies across projects and programs, ensuring that all stakeholders are aware of their roles and responsibilities.
- Coordinate cross-functional teams to ensure alignment and delivery of program objectives, managing dependencies and risks effectively.
- Responsible for annual performance reviews and total rewards allocation of direct reports
- Train teams on best practices for using JIRA and Confluence, ensuring effective documentation and collaboration.
- Communicate effectively with diverse audiences, tailoring messages to meet the needs of technical and business stakeholders.
- Conduct retrospective sessions post-PI planning to gather feedback and continuously improve the planning process.
- Facilitate resource planning sessions with executives and senior leaders to identify resource needs, skill gaps, and training needs.
- Define Agile metrics, implement Agile metrics, run and monitor Agile reports, identify Agile operation issues, recommend improvements, and implement improvements to 20+ Scrum teams
- Prepare and deliver executive presentations to senior leadership on Agile transformation and program management progress, challenges, and successes.
- Analyze JIRA data to provide insights and recommendations for process improvements and team performance.
- Develop and maintain a dependency management framework that provides visibility into critical interdependencies and their impact on project timelines.
- Act as the RTE or STE for multiple Agile Release Trains (ARTs), facilitating large-scale PI planning, execution, and continuous improvement.
- Ensure compliance with financial policies and procedures, providing guidance to project teams on financial best practices.
- Oversee resource allocation and capacity planning for Agile teams, ensuring optimal utilization of bandwidth, skills, and expertise.
- Lead regular reviews of resource capacity and demand, adjusting plans as necessary to meet changing business needs.
- Identify and nurture high-potential talent within the IT organization, creating development plans to prepare them for future leadership roles.
- Facilitate regular cross-functional meetings to discuss dependencies, risks, and progress, ensuring alignment and collaboration among teams.
What you bring
safe rte
csm
jira
confluence
program management
agile coach
- Exceptional stakeholder management skills, with a track record of successful executive communication and presentation.
- Strong ability in estimating cost and resource needs for cross-functional technical projects and programs based on technology and domain knowledge
- Certified SAFe Release Train Engineer (RTE) - required
- Demonstrated expertise in running large-scale SAFe PI planning workshops with 200+ participants, including facilitation of priority-setting sessions with executives.
- Minimum of 10 years of experience in IT Program Management with at least 5 years in a leadership role managing global teams of 5+ members.
- Certified Scrum Master (CSM)- required
- Strong technical proficiency in JIRA and Confluence, with hands-on experience in customizing and optimizing these tools for Agile teams.
- Proven experience in Agile Transformation, with a minimum of 5 years as an Agile Coach or Release Train Engineer in a SAFe environment.
- Strong analytical and problem-solving skills, with the ability to drive data-informed decision-making.
- Strong skills in building trust within PMO teams, functional teams, and stakeholder groups. Strong ability in resolving alignment and collaboration issues among teams.
- Bachelor’s degree in Computer Science, Business Administration, or a related field; Master’s degree preferred.
- In-depth knowledge of sales, marketing, order management, and customer care domains, with experience in a Fortune 500 company.
- Proactively address and resolve conflicts arising from cross-functional dependencies, leveraging strong negotiation and communication skills.
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Company
Overview
1998
Year Established
The company was established in 1998, marking the beginning of its journey in providing data center and interconnection services.
25+ Countries
Global Presence
Operates in over 25 countries, showcasing its extensive international reach and capability to serve a global clientele.
200+ Data Centers
Global Infrastructure
Provides essential services through over 200 data centers worldwide, supporting digital ecosystems and business growth.
- World’s largest provider of data center and interconnection services.
- Offers cutting-edge solutions that enable businesses to scale and adapt to the digital age.
- Facilitates high-performance connections for industries like cloud computing, telecommunications, and finance.
- Provides services including hybrid cloud solutions, network and application performance optimization, and interconnection for business ecosystems.
- At the forefront of advancing global digital transformation through strategic partnerships with leading companies.
- Innovative business models drive enterprise infrastructure modernization, ensuring security and compliance.
- Thriving workplace where every colleague is valued and respected for who they are and what they contribute
- Foster belonging—cultivating an environment where every employee feels empowered to bring their authentic selves to work
- Deliberate inclusion of all perspectives to strengthen decision‑making and business outcomes
- Programs to enhance workplace experience and attract high‑performing talent
Net-zero by 2040
Greenhouse Gas Emissions Target
Committed to achieving net-zero greenhouse gas emissions across all scopes by 2040, verified by Science Based Targets.
50% reduction by 2030
Emission Reduction Target
Reducing Scope 1/2 emissions and fuel/energy-related Scope 3 emissions by half from 2019 levels by 2030.
100% Renewable Energy
Global Portfolio Goal
Aiming to source 100% of energy from renewable sources across all operations by 2030, having reached 96% in 2024.
A-List Recognition
CDP Climate Change
Achieved consecutive years of 'A-List' recognition from CDP for climate change management and transparency.
- Target global average PUE of 1.33 by 2030; achieved 1.39 in latest reporting (6% improvement YoY)
- Installed 72 MW fuel cells (capable of Hâ‚‚ blends), avoiding 285,000 MTCOâ‚‚e and 382 billion gallons of embedded water use
- Consumed 8,560 GWh electricity across 268 data centers in 35 countries, with 1,285 MW of long-term PPAs
- Reduced operational Scope 1/2 emissions 24% from 2019 baseline; total 2024 footprint 1,747,700 MTCOâ‚‚e
- Issued ~$6.9 billion in green bonds to finance green buildings, energy efficiency, renewable energy, and decarbonization projects
17% increase
Women Employees Increase
Represents a significant global growth in the number of women employees over the past year.
14% increase
Black/African-American Employees
Signifies a notable rise in the number of U.S.-based Black/African-American employees.
47 organizations
Digital Inclusion Funding
Reflects the number of organizations supported by the foundation to enhance digital access and skills development.
11–37% increase
Employee Volunteer Hours
Highlights the growth in global volunteer hours, with a notable example of 25,300 hours in the latest reporting period.
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