
This internal role supports the aftermarket sales and service team by managing customer enquiries, advising on spare parts, creating customer estimates, and processing orders from request through to fulfilment. The role involves regular communication with customers via phone, email, or Teams and collaboration with internal teams to source parts and provide technical support where needed. The focus is on delivering accurate, timely, and professional service to support ongoing aftermarket operations.
Candidates will come from an engineering background, ideally with a degree in mechanical engineering, and have a minimum of two years’ experience in a similar role. Experience within manufacturing, automation, industrial machinery, or other engineering-based sectors is essential. Strong communication, problem-solving skills, and the ability to translate customer requirements into practical solutions are key. Confidence using systems and data to manage enquiries and track performance is also important.
BenefitsCompetitive Salary + Benefits (Dependent upon experience)
This is an excellent opportunity for a commercially minded and technically skilled individual to join a respected and growing business, providing succession planning for retiring team members while developing a career in internal technical sales and aftermarket support.
Training + Development
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