Technical Services Specialist

Overview

Provide technical support and design solutions for daylight/ventilation products.

Key Responsibilities

• knowledge base
• documentation
• cad drawings
• daylight visuals
• technical support
• compliance

Tasks

-Enhance, implement and maintain our technical knowledgebase aligning with our overall product strategy and business goals. -Develop technical documentation and training materials to effectively communicate product features and benefits to customers and internal stakeholders. -Support designers and specifiers in understanding the relevance and application of daylight and fresh air to create healthy indoor environments. -Create design solutions for presentation back to designers/specifiers and customers. -Assist in raising VC full product portfolio awareness by conducting training sessions for internal teams and external partners on product usage and best practices. -Produce architectural drawings and visuals using appropriate CAD software. -Create effective Daylight Visualizations -Provide technical expertise and support to internal teams, external partners, and customers, addressing technical enquiries, troubleshooting issues, and delivering comprehensive solutions. -Monitor market potential and identify technical opportunities to support growth objectives. -Maintain up-to-date knowledge of relevant codes, regulations, and certifications related to our products, ensuring compliance and supporting product certifications.

Requirements

• autocad
• revit
• architectural degree
• a-level
• 3 years
• driving licence

What You Bring

-At least three full years’ experience in a similar design office environment -Good knowledge of building design standards and legislation -Good working knowledge of the Building Regulations & Planning procedures -Good working knowledge of construction principles -Education to ‘A’ level (or equivalent) standard or higher -Other appropriate architectural/design qualification -Full UK driving license -Architectural Technology Honours Degree (or equivalent) -HND/HNC (or equivalent) in building studies or engineering – architectural technology bias preferred -Training in Autodesk AutoCAD software -Education to ‘GCSE’ level (or equivalent) standard or higher -Training in Autodesk Revit software

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Benefits

-Company laptop and iPhone -Competitive salary -Enhanced pension scheme -Generous annual leave (and additional days for long service) -Holiday buy scheme

About velux commercial

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