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Chief Engineer
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Oversees daily engineering operations and maintenance for a hotel.
Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
Support and participate in all Highgate Hotel programs.
Create and post all Engineering staffs schedules.
Participate in Highgate Hotel Safety Committee.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Maintain a warm and friendly demeanor at all times.
Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
Participate in M.O.D. coverage as required.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Assist as necessary with special projects and renovations.
Actively participate in energy conservation programs.
Follow up on all alarms immediately to determine the exact location and cause.Determine emergency status and report findings to Front Desk.Take immediate action as necessary.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Create and adhere to annual budget for department.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Ensure the hotel is in compliance with all local, state and federal laws.
Ensure compliancewith the Americans with Disabilities Act (ADA).
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
Create and implement preventative maintenance program for all hotel equipment.
Assist with the administration of all vendor contracts controlled by the engineering department.
What you bring
hvac
electrical
plumbing
boiler
stationary license
facilities mgmt
Must be able to maintain confidentiality of information.
High school diploma or equivalent required.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Stationary Engineer’s license if required by local code.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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