FACILITIES PERFORMANCE ANALYST

Description

• Coordinates with facility customers and stakeholders and manages those relationships.
• Focus on developing strong client relationships and to synthesize client needs to support a tailored suite of integrated portfolio services. (10%)
• Prepare reports and control expenditures in accordance with budget allocations.
• Recommend and manage initiatives to increase and improve service delivery considering both cost and quality.
• Ensures effective, timely written and oral communication with consultants and internal customers.
• Focus on collecting, analyzing and reporting regularly to Sr. Facility Manager - Industrial Operations on all department priorities. (30%)
• Assists in development, implementation and maintenance of new and existing standards of practice for operational management activities
• Oversight on providing a consistent consolidated reporting process. (10%)
• Provides counsel to Workplace leadership and other related functions such as finance, procurement, HR, Security, Health & Safety.

Requirements

• Support for a purposeful environment to realize standardized and consistent service delivery, information symmetry, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across FMRE organization, risk mitigation and relationship management. (30%)
• Strong knowledge of financial budgeting and scheduling practices
• Possess effective interpersonal skills and have the ability to work with people at all levels of the organization
• Sitting: able to sit for long periods of time in meetings, working on the computer.
• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Working knowledge and application of OSHA, ISO, NFPA, ANSI, and ADA standards required. General knowledge of FAA, EASA, and ICAO standards.
• Analytical approach to reporting on data from all FMRE tools. Expertise and ownership in analyzing data in tools and reporting out regularly per requests from FMRE leadership team. (10%)
• General knowledge and understanding of quality and process approaches/theory
• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Strong organizational skills and collaborative style
• Analytical and quantitative skills
• Current in industry trends, best practices, and technology, ability to read blueprints, construction drawings, and experience with large construction/renovation projects
• Travel: able to travel independently and at short notice.
• Ability to plan and manage work under time constraints in a fast paced environment
• 2+ years of work experience in business analytics, corporate real estate operations or operations analytics
• General office, CMMS, Microsoft Project or similar Project Management software
• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
• Associates degree in facilities management, building, business or other related field
• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
• Standing: able to stand for discussions in offices or on the production floor.
• Ability to maintain professionalism at all times under stressful situations
• Strong written and oral communication skills
• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Knowledge of estimating, budgeting, and scheduling practices
• Access to the broader JLL platform to deliver portfolio specific insights, best practices, and subject matter expertise. (5%)
• Superior customer service skills and orientation
• Ability to multitask and work without direct supervision
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
• Bachelor’s degree preferred
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance