Director of Developer Services

Description

• Develop and direct the management of the client to ensure customer satisfaction. Identify any issues that may lead to client terminating the contract.
• Implement processes and systems that will generate higher productivity and revenues. Review the standard operating procedures (SOPs), templates, and forms of the department, and develop new SOP’s, templates, and forms for the project.
• Continually investigate and introduce process improvement measures and presents suggestions to Senior Director and for consideration.
• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations.
• Budget Preparation
• Creation of project budgets that align with the vision of the client as well as KWPM.
• Develop and direct the management of the headquarters support departments (transitions, banking, accounting, technology, etc.) and District Managers to ensure that all operational systems are continuously evaluated for proper operation, relevance and utilization.
• Build and maintain relationships with Developer throughout the project, including after hand-off to the operations team.
• Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.

Requirements

• Must have a valid Florida driver’s license
• Must have five (5) years of experience managing teams and projects.
• Business Acumen
• Ability to recruit, hire and train managers and startup staff
• Bachelor’s degree required
• Must be proficient and have good working understanding of latest technologies; such as but not limited to Microsoft Office and build knowledge & adeptness in application in response to in-house trainings.
• Must have the ability to react and address all emergency situations in a timely manner. Must be available for all emergency calls.
• Must possess strong managerial background
• Communication, both oral and written, and ability to use proper grammar and proofread and edit documents.
• Teamwork Orientation
• Ability to multitask, work with various clients and projects simultaneously
• Ability to read, analyze, and interpret technical procedures, financial statements / audits, regulations or documents with a similar degree of complexity.
• Organizational Skills.
• Problem Solving/Analysis.
• Five (5) years of related experience to the job duties of this role.
• Ability to meet deadlines based on business demands
• Strategic Thinking

Benefits

• Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends.

Training + Development

Interview process

Visa Sponsorship

Security clearance