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National Technical Account Manager
Johnson Controls
National Technical Account Manager responsible for managing high-value accounts, driving growth, and providing technical expertise in building technologies.
13d ago
ÂŁ90,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Birmingham, England, United Kingdom
Onsite
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
thought leadership
account ownership
customer engagement
technical expertise
strategic growth
reporting
- Thought Leadership: Act as a trusted advisor, promoting innovation, sustainability, and digital transformation through Johnson Controls solutions.
- Account Ownership: Manage a portfolio of high-value, complex accounts across critical infrastructure sectors (e.g., healthcare, data centres, government).
- Customer Engagement: Build and maintain strong relationships with multiple stakeholders across customer organisations, including technical, operational, and commercial decision-makers.
- Technical Expertise: Provide guidance on system optimisation, upgrades, and integration of new technologies across BMS, HVACR, and controls.
- Strategic Growth: Identify and execute strategies to expand account value, increase product and service penetration, and drive long-term customer loyalty.
- Reporting & Forecasting: Maintain accurate account plans, pipeline forecasts, and performance metrics aligned with business objectives.
- Collaboration: Work closely with sales, engineering, and service teams to ensure seamless delivery and customer satisfaction.
What you bring
johnson controls
technical understanding
key accounts
commercial acumen
influence decision-making
critical sites
- Strong ability to navigate complex, multi-stakeholder environments and influence decision-making.
- Familiarity with Johnson Controls products and services.
- Self-motivated, proactive, and able to work independently across a national territory.
- Commercial acumen with experience in driving account growth and strategic planning.
- Proven track record in key account management, ideally within building technologies, controls, or critical infrastructure.
- Technical understanding of BMS, HVACR, controls, and emerging technologies.
- Experience working with critical sites (e.g., hospitals, data centres, secure facilities).
- Background in engineering, building services, or technical sales.
- Excellent communication, presentation, and relationship-building skills.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- the job may involve background checks for working with critical sites such as hospitals, data centers, and secure facilities.
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Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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