Assistant Property Manager

Description

• Participate in oversight of the maintenance team, ensure good curb appeal, and participate in quarterly inspections.
• Uphold the mission and values of the company to the highest level.
• Guide property tours and participate in leasing and marketing activities.
• Respond to resident inquiries and complaints courteously and professionally.
• Promptly respond to inbound leasing calls and process leases.
• Promptly and accurately apply fees to ledgers, assess fines for lease violations, and process evictions as needed.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Assist with the monthly close process and end-of-month financial reporting.
• Manage delinquent accounts and review, code, and record invoicing and payments.
• Ensure the property meets budgetary requirements and expense targets.
• Assist with developing the annual property budget.
• Provide support with rent collection and reporting initiatives for A/R activities.
• Participate in recruitment, training, and coaching initiatives.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Requirements

• Strong computer literacy and advanced proficiency using MS Office software.
• Possess effective time management and problem-solving skills.
• Can effectively assess problems and implement innovative solutions.
• Previous experience utilizing property management software is preferred.
• Demonstrate above-average verbal and written communication skills.
• Ability to meet and uphold strong deadlines is a must in this role.
• Minimum of 4 years of previous residential rental community experience.
• Frequently required to walk
• Enjoy working collaboratively within a team environment.
• Bachelor’s Degree in a related field is highly preferred.
• Prioritize and delegate tasks using effective time management skills.
• Possess a high level of organizational skills to ensure all aspects of the role are met.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Possess exceptional conflict-resolution skills with the ability to remain calm under pressure.
• The employee must occasionally lift and/or move up to _25_ pounds

Benefits

• Leadership conferences and workshops
• Foundations peer cohort onboarding and mentoring program
• Paid sick leave for all employees
• Competitive 401K match
• Voting leave
• Paid parental leave
• Summer Friday program for corporate positions
• Competitive and flexible medical, dental, and vision plans
• Paid vacation time and holidays
• MOJO monthly team events
• EAP and LifeCare program for employees and family members Paid volunteer time
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)

Training + Development

Interview process

Visa Sponsorship

Security clearance