Field Service Technician - CT

Description

• Produce timely and detailed service reports as required
• Follow company procedures and protocols
• Comprehend and follow customer access requirements
• Operate a service vehicle safely
• Diagnose errors or technical problems and determine/implement proper solutions
• Maintain service vehicle and spare part inventory
• Create daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously)
• Cooperate with a technical team and share information across the organization
• Manage on-site preventative maintenance, repair, test, and diagnostic tasks
• Provide fuel cell service during field visit dispatches
• Maintain/build positive relationships with customers

Requirements

• Strong electrical troubleshooting/diagnostic skills required
• Familiar with safety standards, especially those related to electrical work (OSHA & NFPA 70E)
• High school diploma & 6 years’ experience in electrical, process controls, or electro-mechanical fields;
• Able to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example)
• Able to read and interpret electrical single line diagrams and blueprints
• Communicates written and verbal English effectively
• Mechanical system aptitude, to include troubleshooting/repair skills
• Able to work at height while following all safety training and procedures.
• Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor based control platforms
• Able to facilitate shift work as needed
• Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.)
• Able to reach, squat, bend, and twist during the work day
• Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs.
• Able to regularly travel (drive) throughout a large Service District (e.g. “Connecticut and Upstate New York District”)
• Able to maintain a driving record in good standing
• Able to execute against written and verbal procedures and sequenced work instructions
• Able to facilitate 24X7 on-call duty
• Required to reside within the Service District
• 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)
• Experience with various electrical/electronic test and measurement equipment
• Able to use a ladder or stepstool regularly
• Demonstrates sound judgment in the resolution of complex problems
• Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
• Highly motivated and able to work autonomously
• Able to regularly support overtime to achieve quarterly goals
• Able to travel occasionally to other US and international destinations

Benefits

• Training: Two initial training sessions of up to four weeks each in San Jose, CA

Training + Development

Interview process

Visa Sponsorship

Security clearance