Provides critical medical, engineering, environmental and mission services using tech‑driven processes worldwide.
Admin & case management for ICE detainee records and hearings
12 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Phoenix, AZ
Onsite
Company Size
2,800 Employees
Service Specialisms
Logistics
Project Management
Construction Services
Technical Services
Consulting
Engineering
Program Management
Supply Chain Management
Sector Specialisms
Security
Construction
Environmental
Medical
Government
Role
Description
case management
data entry
report generation
schedule coordination
record keeping
document verification
Close cases in EARM and ensure proper archival of records.
Meet the requirements of the contract for all immunizations.
Ensure adherence to ICE detention standards, DHS privacy laws, and FOIA/PA requirements.
Maintain electronic and paper-based records in compliance with DHS privacy and security standards.
Generate case status reports and dashboards for ICE review.
Coordinate EOIR hearing schedules and USCIS adjudications.
Enter and update data in ICE systems (e.g., ENFORCE Alien Removal Module – EARM/EADM).
Log and track detainee communication sheets (kites), grievances, and escalate urgent issues to ICE.
Prepare, review, and manage detainee case files (A-files) ensuring completeness and accuracy.
Schedule interviews between detainees and ICE officers, consulates, and legal representatives.
Verify detainee property, medications, and legal paperwork prior to transfer or removal.
Organize removal packages, including I-205, I-203, I-216, property receipts, and travel documents.
Ensure all required documentation for hearings, transfers, and removals is filed and verified.
Requirements
ice experience
case management
microsoft office
criminal justice
detail oriented
us citizen
Must be proficient in English; able to receive and understand detailed information through oral and written communication.
ORR or ICE experience
Must be at least 21 years of age.
Minimum 2 years in case management, legal support, or administrative processing in a law enforcement or correctional setting.
Must complete ICE-provided training on case processing and administrative support tasks.
Exposure to emotionally challenging situations and high-stress environments.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Ability to obtain and maintain favorable background investigations
Familiarity with immigration law and ICE systems preferred.
Proficiency in Microsoft Office Suite and database systems.
CPR/First Aid certification
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Ability to work in a secure facility environment.
Strong attention to detail, organizational, communication, time management skills, and ability to work in a fast-paced, high-security environment
High school diploma or equivalent (Associate’s or Bachelor’s degree in Criminal Justice, Public Administration, or related field preferred).
Ability to work flexible hours, including nights, weekends, and holidays as needed
Ability to travel
Ability to maintain confidentiality and comply with federal privacy standards.
Benefits
Position contingent upon successful contract award.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must obtain and maintain favorable background investigations
tier 2 moderate risk public trust (mrpt) clearance required
prior federal investigation at tier 2 or higher preferred
Company
Overview
2021 Formation
Year of establishment
The company emerged in 2021 through the merger of five legacy firms to unify expertise under one banner.
30+ Countries
Global reach
Supports long-standing contracts with U.S. Department of Defense and Department of Energy across multiple countries.
Merges cutting-edge technology (cloud, cyber, AI) to standardize and scale high-risk operations globally.
Serves sectors like defense, diplomacy, energy cleanup, humanitarian response, and critical infrastructure operations.
Offers expert services in disaster-zone base operations, environmental remediation, healthcare in austere environments.
Specializes in occupational medicine, emergency response, construction/program management, and security.
Delivers mission-critical services to government and commercial clients worldwide.
Culture + Values
Integrity: We hold ourselves to the highest standards of professionalism, accountability, and transparency.
Innovation: We continuously pursue new and creative solutions to meet the needs of our clients.
Collaboration: We foster a collaborative environment where diverse perspectives are valued and respected.
Excellence: We are committed to delivering high-quality results that exceed client expectations.
Agility: We embrace change and are flexible in our approach to meet evolving demands and challenges.
Environment + Sustainability
2030
Net Zero Commitment
Target year for achieving net zero emissions.
Focus on minimizing environmental footprint by improving energy efficiency, reducing waste, and promoting sustainable practices across all operations.
Sustainability efforts include promoting renewable energy and enhancing supply chain sustainability.
Implemented green initiatives such as waste reduction programs, resource conservation, and eco-friendly packaging.
Inclusion & Diversity
40% Women in Leadership
Gender Diversity in Leadership Roles
Reflects the percentage of women holding leadership positions within the organization, demonstrating progress toward gender equality.
Fosters a culture where every individual is valued for their unique perspectives and contributions.
Has set clear goals for increasing gender diversity within leadership roles and across the organization.
Has established diversity recruitment programs to enhance workforce diversity and ensure equal opportunities for all employees.