Case Processing Specialist - Notional at Acuity International in Phoenix, AZ | Kablio

Role

Description

case management

data entry

report generation

schedule coordination

record keeping

document verification

Close cases in EARM and ensure proper archival of records.
Meet the requirements of the contract for all immunizations.
Ensure adherence to ICE detention standards, DHS privacy laws, and FOIA/PA requirements.
Maintain electronic and paper-based records in compliance with DHS privacy and security standards.
Generate case status reports and dashboards for ICE review.
Coordinate EOIR hearing schedules and USCIS adjudications.
Enter and update data in ICE systems (e.g., ENFORCE Alien Removal Module – EARM/EADM).
Log and track detainee communication sheets (kites), grievances, and escalate urgent issues to ICE.
Prepare, review, and manage detainee case files (A-files) ensuring completeness and accuracy.
Schedule interviews between detainees and ICE officers, consulates, and legal representatives.
Verify detainee property, medications, and legal paperwork prior to transfer or removal.
Organize removal packages, including I-205, I-203, I-216, property receipts, and travel documents.
Ensure all required documentation for hearings, transfers, and removals is filed and verified.

Requirements

ice experience

case management

microsoft office

criminal justice

detail oriented

us citizen

Must be proficient in English; able to receive and understand detailed information through oral and written communication.
ORR or ICE experience
Must be at least 21 years of age.
Minimum 2 years in case management, legal support, or administrative processing in a law enforcement or correctional setting.
Must complete ICE-provided training on case processing and administrative support tasks.
Exposure to emotionally challenging situations and high-stress environments.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Ability to obtain and maintain favorable background investigations
Familiarity with immigration law and ICE systems preferred.
Proficiency in Microsoft Office Suite and database systems.
CPR/First Aid certification
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Ability to work in a secure facility environment.
Strong attention to detail, organizational, communication, time management skills, and ability to work in a fast-paced, high-security environment
High school diploma or equivalent (Associate’s or Bachelor’s degree in Criminal Justice, Public Administration, or related field preferred).
Ability to work flexible hours, including nights, weekends, and holidays as needed
Ability to travel
Ability to maintain confidentiality and comply with federal privacy standards.

Benefits

Position contingent upon successful contract award.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must obtain and maintain favorable background investigations
tier 2 moderate risk public trust (mrpt) clearance required
prior federal investigation at tier 2 or higher preferred

Company

Overview

2021 Formation

Year of establishment

The company emerged in 2021 through the merger of five legacy firms to unify expertise under one banner.

30+ Countries

Global reach

Supports long-standing contracts with U.S. Department of Defense and Department of Energy across multiple countries.

Merges cutting-edge technology (cloud, cyber, AI) to standardize and scale high-risk operations globally.
Serves sectors like defense, diplomacy, energy cleanup, humanitarian response, and critical infrastructure operations.
Offers expert services in disaster-zone base operations, environmental remediation, healthcare in austere environments.
Specializes in occupational medicine, emergency response, construction/program management, and security.
Delivers mission-critical services to government and commercial clients worldwide.

Culture + Values

Integrity: We hold ourselves to the highest standards of professionalism, accountability, and transparency.
Innovation: We continuously pursue new and creative solutions to meet the needs of our clients.
Collaboration: We foster a collaborative environment where diverse perspectives are valued and respected.
Excellence: We are committed to delivering high-quality results that exceed client expectations.
Agility: We embrace change and are flexible in our approach to meet evolving demands and challenges.

Environment + Sustainability

2030

Net Zero Commitment

Target year for achieving net zero emissions.

Focus on minimizing environmental footprint by improving energy efficiency, reducing waste, and promoting sustainable practices across all operations.
Sustainability efforts include promoting renewable energy and enhancing supply chain sustainability.
Implemented green initiatives such as waste reduction programs, resource conservation, and eco-friendly packaging.

Inclusion & Diversity

40% Women in Leadership

Gender Diversity in Leadership Roles

Reflects the percentage of women holding leadership positions within the organization, demonstrating progress toward gender equality.

Fosters a culture where every individual is valued for their unique perspectives and contributions.
Has set clear goals for increasing gender diversity within leadership roles and across the organization.
Has established diversity recruitment programs to enhance workforce diversity and ensure equal opportunities for all employees.

Articles

Careers

Global Presence

Our Services

Role

Description

case management

data entry

report generation

schedule coordination

record keeping

document verification

Close cases in EARM and ensure proper archival of records.
Meet the requirements of the contract for all immunizations.
Ensure adherence to ICE detention standards, DHS privacy laws, and FOIA/PA requirements.
Maintain electronic and paper-based records in compliance with DHS privacy and security standards.
Generate case status reports and dashboards for ICE review.
Coordinate EOIR hearing schedules and USCIS adjudications.
Enter and update data in ICE systems (e.g., ENFORCE Alien Removal Module – EARM/EADM).
Log and track detainee communication sheets (kites), grievances, and escalate urgent issues to ICE.
Prepare, review, and manage detainee case files (A-files) ensuring completeness and accuracy.
Schedule interviews between detainees and ICE officers, consulates, and legal representatives.
Verify detainee property, medications, and legal paperwork prior to transfer or removal.
Organize removal packages, including I-205, I-203, I-216, property receipts, and travel documents.
Ensure all required documentation for hearings, transfers, and removals is filed and verified.

Requirements

ice experience

case management

microsoft office

criminal justice

detail oriented

us citizen

Must be proficient in English; able to receive and understand detailed information through oral and written communication.
ORR or ICE experience
Must be at least 21 years of age.
Minimum 2 years in case management, legal support, or administrative processing in a law enforcement or correctional setting.
Must complete ICE-provided training on case processing and administrative support tasks.
Exposure to emotionally challenging situations and high-stress environments.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Ability to obtain and maintain favorable background investigations
Familiarity with immigration law and ICE systems preferred.
Proficiency in Microsoft Office Suite and database systems.
CPR/First Aid certification
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Ability to work in a secure facility environment.
Strong attention to detail, organizational, communication, time management skills, and ability to work in a fast-paced, high-security environment
High school diploma or equivalent (Associate’s or Bachelor’s degree in Criminal Justice, Public Administration, or related field preferred).
Ability to work flexible hours, including nights, weekends, and holidays as needed
Ability to travel
Ability to maintain confidentiality and comply with federal privacy standards.

Benefits

Position contingent upon successful contract award.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must obtain and maintain favorable background investigations
tier 2 moderate risk public trust (mrpt) clearance required
prior federal investigation at tier 2 or higher preferred

Company

Overview

2021 Formation

Year of establishment

The company emerged in 2021 through the merger of five legacy firms to unify expertise under one banner.

30+ Countries

Global reach

Supports long-standing contracts with U.S. Department of Defense and Department of Energy across multiple countries.

Merges cutting-edge technology (cloud, cyber, AI) to standardize and scale high-risk operations globally.
Serves sectors like defense, diplomacy, energy cleanup, humanitarian response, and critical infrastructure operations.
Offers expert services in disaster-zone base operations, environmental remediation, healthcare in austere environments.
Specializes in occupational medicine, emergency response, construction/program management, and security.
Delivers mission-critical services to government and commercial clients worldwide.

Culture + Values

Integrity: We hold ourselves to the highest standards of professionalism, accountability, and transparency.
Innovation: We continuously pursue new and creative solutions to meet the needs of our clients.
Collaboration: We foster a collaborative environment where diverse perspectives are valued and respected.
Excellence: We are committed to delivering high-quality results that exceed client expectations.
Agility: We embrace change and are flexible in our approach to meet evolving demands and challenges.

Environment + Sustainability

2030

Net Zero Commitment

Target year for achieving net zero emissions.

Focus on minimizing environmental footprint by improving energy efficiency, reducing waste, and promoting sustainable practices across all operations.
Sustainability efforts include promoting renewable energy and enhancing supply chain sustainability.
Implemented green initiatives such as waste reduction programs, resource conservation, and eco-friendly packaging.

Inclusion & Diversity

40% Women in Leadership

Gender Diversity in Leadership Roles

Reflects the percentage of women holding leadership positions within the organization, demonstrating progress toward gender equality.

Fosters a culture where every individual is valued for their unique perspectives and contributions.
Has set clear goals for increasing gender diversity within leadership roles and across the organization.
Has established diversity recruitment programs to enhance workforce diversity and ensure equal opportunities for all employees.

Articles

Careers

Global Presence

Our Services