This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
Coordinates, prepares, and ensures that all materials, parts, and equipment are available and meet the appropriate quality standards for service activities.
This role ensures the continuous, reliable operation of mission-critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
Contributes to customer satisfaction by executing service work according to customer orders and expectations. Builds and maintains good relationships with customers, understands their needs, and identifies new sales opportunities to communicate internally.
Performs service tasks, identifies technical problems, and conducts analysis through remote or on-site activities in various service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end-of-life services, replacements, etc.).
Identifies potential equipment failures proactively and requests corrective actions. Troubleshoots equipment failures and makes recommendations to prevent future issues.
Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 4+ years' experience servicing critical power equipment OR Associates Degree in electrical technology with 6+ years' experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (8 years) servicing critical power equipment.
Experience in installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems
Candidates must have prior work authorization that will permit them to work for ABB in the US
Advanced ability to write test plans, scope of work and reports detailing test results
Benefits
Company paid AD&D (1X base pay)
Employee Assistance Program
Company paid life insurance (2X base pay)
Employee discount program
Parental Leave - up to 6 weeks
Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
Employee Stock Acquisition Plan (ESAP)
Choice between two dental plan options: Core and Core Plus
Voluntary life and AD&D - 100% employee paid up to maximums
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.