Cloud Platform Specialist

Description

Mott MacDonald’s support services enable the organisation to operate efficiently, offering specialist advice, best practice and technology across its global operations. As a Cloud Platform Specialist you will join the Compute and Storage team, reporting to the Compute & Storage Manager, and help drive the Microsoft Cloud‑first strategy while integrating third‑party cloud platforms.

In this role you will advise on technical standards and strategy, deliver service improvements across compute and storage platforms, and lead transformative projects. You will act as a technical escalation point, provide 4th line support and collaborate with infrastructure, applications, security and service delivery teams to ensure operational excellence.

Your work will enhance operational resilience, support digital transformation and optimise service performance, contributing to a high‑performing, customer‑focused IT function that underpins business growth. As a visible leader you will foster an inclusive culture where people feel empowered, supported and inspired to deliver their best.

• Contribute to development and refinement of technical standards and best practices for compute and storage platforms, including Azure and Windows Server.
• Support project delivery such as cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, aligning with strategic objectives.
• Provide operational 4th line support for cloud and on‑premise infrastructure, ensuring environments are current, secure, and optimized.
• Act as technical escalation point for complex incidents, problems, and changes, driving resolution and continuous improvement.
• Support identity management and access control (Active Directory, Entra‑ID, RBAC) to ensure robust authentication and authorization.
• Monitor, analyze, and optimize cost, performance, and capacity of compute and storage services, proactively identifying issues.
• Participate in strategic projects like cloud migrations, automation initiatives, and service enhancements.
• Maintain and update technical documentation, including diagrams, designs, procedures, and knowledge articles.
• Collaborate with cross‑functional teams to align operational activities with business goals.
• Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing controls.
• Mentor and support operations teams, sharing expertise and fostering a culture of learning and operational excellence.
• Timely delivery of project milestones and technical change initiatives.

Requirements

• Stakeholder satisfaction with project outcomes.
• Quality of root cause analysis and problem resolution.
• Quality and accuracy of technical documentation produced.
• Automation adoption rate.
• Infrastructure availability and mean time between failures.
• Service continuity test success.
• Proven experience providing advanced technical support and problem resolution for complex compute and storage environments, including Azure, AD, Entra and on‑premises Windows Server.
• Strong technical leadership with ability to collaborate across teams, drive alignment, and support service excellence in distributed environments.
• Strategic contributor with track record of influencing operational planning, transformation initiatives, and continuous service improvement.
• Skilled in stakeholder engagement and communication, able to advise, negotiate, and manage expectations across all organization levels.
• Demonstrated capability in risk identification, escalation management, and effective decision‑making under pressure.
• Professional certification in Azure.
• Experience operating within complex, matrixed organisations and managing global teams.
• Experience with Microsoft cloud cost optimisation.
• Cloud performance engineering (capacity planning, performance tuning).
• Knowledge of containerisation platforms (e.g., Kubernetes).

Benefits

Mott MacDonald does not currently sponsor Skilled Worker visas, but welcomes candidates eligible for alternative UK immigration routes. The company offers a hybrid working policy that balances wellbeing, flexibility and trust, and is committed to equality, diversity, inclusion and accessibility throughout the recruitment process.

Employees enjoy a comprehensive benefits package that includes private medical insurance, health cash plans, flexible health benefits, generous pension matching, life assurance, income protection, flexible holiday entitlement, enhanced family and carers leave, professional development opportunities and access to employee networks supporting diverse communities.

• Private medical insurance for all UK colleagues.
• Health cash plan covering everyday health costs and treatments.
• Free access to Peppy menopause support for all UK colleagues.
• Comprehensive wellbeing program offering support for employees and families.
• Salary‑flexible health benefits, extendable to family.
• Employer pension contribution matching 4.5%–7%.
• Life assurance up to 4× basic salary, optional increase to 6×.
• Income protection scheme with financial benefit and return‑to‑work support.
• Flexible benefits including increased life assurance, critical illness insurance, payroll saving, and will writing.
• Annual bonus schemes sharing business financial success.
• Minimum 33–35 days holiday inclusive of public holidays, with ability to buy or sell leave.
• Holiday entitlement rises to at least 35 days after 5 years’ service.
• Employee saving schemes and high‑street retailer discounts.
• 26 weeks paid maternity and adoption leave; two weeks paid paternity/partner leave.
• Shared parental leave matching maternity leave up to 24 weeks at full pay.
• Up to five additional days for significant caring responsibilities, two of which are paid.
• Primary annual professional institution subscription.
• Wide range of technical and soft‑skill development opportunities through mentoring, formal training, and self‑development.
• Access to Advanced Employee Networks supporting LGBTQ+, gender, race, disability, and parent/carer communities.

Training + Development

Interview process

Visa Sponsorship

Security clearance