Waiter /Waitress- Nest Hotel

Description

This role will be responsible for delivering exceptional guest service by managing table assignments, supervising junior wait

staff, and ensuring smooth restaurant operations during service hours. The role requires strong customer service skills,

• Coordinate with kitchen and bar teams to ensure timely service.
• Take and relay food & beverage orders accurately to the kitchen and bar.
• Follow all hygiene, health, and safety regulations.
• Guide guests through the menu and provide recommendations on food and beverages.
• Monitor food & beverage quality before serving to guests.
• Promote upselling of menu items to maximize revenue.
• Welcome guests warmly and ensure they receive prompt and courteous service.
• Supervise and support wait staff to maintain consistency in service delivery.
• Ensure tables are set properly and the dining area is clean, organized, and well-presented.
• Handle guest complaints or requests efficiently and escalate when necessary.
• Assist with training new wait staff and ensuring service standards are followed.

Requirements

attention to detail, and the ability to handle guest concerns professionally while maintaining high service standards.

• Professional grooming and a customer-focused attitude.
• Maintain knowledge of daily specials, promotions, and restaurant events.
• High school diploma or equivalent required.
• Leadership skills with the ability to guide and support junior staff.
• Strong knowledge of food & beverage service standards.
• Minimum 2 years of experience as a Waiter, preferably in a fine dining or high-volume restaurant.
• Excellent communication and interpersonal skills.
• Diploma/Certification in Hospitality Management (preferred).
• Ability to multitask and work under pressure.

Benefits

• Flexibility to work in shifts, including weekends and holidays.

Training + Development

Interview process

Visa Sponsorship

Security clearance