Maintenace Technician at Kone in Mecca, Makkah, Saudi Arabia | Kablio

Role

Description

service visits

equipment safety

tool maintenance

inventory management

risk identification

back reporting

Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
Accountable for equipment safety and performance
Accountable for raising sales lead to his supervisor
Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
Responsible for submitting time sheets based on the execution
Responsible for effectively planning his workload, in conjunction with the service supervisor
Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
May be required to give training/coaching to persons nominated by the supervisor
Accountable for the end-users and the site safety
Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor
Accountable for identifying site risk, and communicate them to his supervisor
Accountable for very precise and timely back reporting of the work done according to the process
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
Accountable for the safe working environment
Responsible for regular update of his supervisor on all relevant information
Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
Accountable for managing the site environment during service operations

Requirements

3 years

diploma

electrical

mechanical

communication

saudi

Have a minimum 3 years’ experience in our fields
Education level: Diploma or high school in electrical or mechanical Excellent communication with a multi-nationality team
To comply with the current labor regulations, this role is only open for Saudi nationals

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1910

Years of Innovation

The company has a century-long history of pioneering advancements in the lift and escalator industry.

60+ Countries

Global Presence

Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.

Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.

Culture + Values

Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.

Environment + Sustainability

Net Zero by 2035

Carbon Emissions Target

Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.

56% CO2 Reduction

Emissions Decrease

Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.

30% Energy Savings

Product Efficiency

Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.

80% Recyclable

Material Use

Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.

Sustainability integrated into product design and lifecycle management.

Inclusion & Diversity

50% Women

Senior Management 2023

Reflects gender diversity in senior leadership roles.

40% Target

Leadership by 2030

Aims to increase women in leadership positions by a specific future date.

Launched a global employee training program focusing on unconscious bias and inclusive leadership.

Articles

KONE Major Projects

KONE Careers

KONE SiteFlow

Role

Description

service visits

equipment safety

tool maintenance

inventory management

risk identification

back reporting

Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
Accountable for equipment safety and performance
Accountable for raising sales lead to his supervisor
Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
Responsible for submitting time sheets based on the execution
Responsible for effectively planning his workload, in conjunction with the service supervisor
Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
May be required to give training/coaching to persons nominated by the supervisor
Accountable for the end-users and the site safety
Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor
Accountable for identifying site risk, and communicate them to his supervisor
Accountable for very precise and timely back reporting of the work done according to the process
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
Accountable for the safe working environment
Responsible for regular update of his supervisor on all relevant information
Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
Accountable for managing the site environment during service operations

Requirements

3 years

diploma

electrical

mechanical

communication

saudi

Have a minimum 3 years’ experience in our fields
Education level: Diploma or high school in electrical or mechanical Excellent communication with a multi-nationality team
To comply with the current labor regulations, this role is only open for Saudi nationals

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1910

Years of Innovation

The company has a century-long history of pioneering advancements in the lift and escalator industry.

60+ Countries

Global Presence

Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.

Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.

Culture + Values

Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.

Environment + Sustainability

Net Zero by 2035

Carbon Emissions Target

Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.

56% CO2 Reduction

Emissions Decrease

Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.

30% Energy Savings

Product Efficiency

Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.

80% Recyclable

Material Use

Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.

Sustainability integrated into product design and lifecycle management.

Inclusion & Diversity

50% Women

Senior Management 2023

Reflects gender diversity in senior leadership roles.

40% Target

Leadership by 2030

Aims to increase women in leadership positions by a specific future date.

Launched a global employee training program focusing on unconscious bias and inclusive leadership.

Articles

KONE Major Projects

KONE Careers

KONE SiteFlow