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Parts & Service Coordinator
Federal Signal Corporation
Coordinating parts orders, scheduling service appointments, and maintaining inventory for a heavy equipment dealership service department.
19d ago
$45,000 - $60,000
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Albany, NY
Field
Company Size
4,500 Employees
Service Specialisms
Engineering
Design
Technical Services
Manufacturing
Consulting
Turnkey Solutions
Project Management
Sector Specialisms
Municipal
Governmental
Industrial
Commercial
Infrastructure
Public Safety
Transportation
Water Resources
Role
What you would be doing
work order update
customer relations
purchase order
inventory count
shipping/receiving
prepare quotes
- Assist in shipping and receiving of parts orders
- Update work orders with appropriate part information
- Provide additional support to Parts and Service departments as required
- Manage customer relations for the service department by receiving phone calls and emails and following up with customers to provide status updates on Service and Parts
- Complete inventory and cycle counts as needed
- Edit and update all work orders to ensure 100% capture of all billable items
- Resolve and/or escalate customer concerns and maintain positive customer relations
- Create purchase orders for external customers
- Prepare and present quotes
What you bring
ms office
heavy equipment
parts/service
communication
organize
high school
- Experience with MS Office Suite, with a focus on Microsoft Word, Excel and Outlook
- Valid driver’s license with a clean driver’s abstract
- Mechanical aptitude or previous exposure to a heavy equipment work environment is an asset
- 3+ years’ experience in a Parts Technician or Service Writer role within a Heavy Equipment Dealership environment
- Exceptional best-in-class products and service offerings for our customers
- Experience preparing quotes and opening/ closing work orders
- Open and close work orders in alignment with internal procedure timelines
- Good verbal and written communication, with strong customer service skills
- High School Diploma, GED or equivalent
- Ability to work within a fast-paced environment
- Ability to organize, multitask and plan work efficiently
- Must be able to pass a pre-employment background check
- 401(k) Matching Program
- Anticipated Salary Range: $45,000.00-$60,000.00
- Charitable Giving Program
- Comprehensive health and welfare benefits
- Paid Vacation and Paid Personal Days
- Annual salary increase opportunity
- Tuition Reimbursement
- Educational Scholarship Program
- Quarterly profit-sharing bonus opportunity
- Employee & Family Assistance Program (EAP)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- clean driver's abstract required
- pre-employment background check will be conducted
Company
Overview
Over 100 Years
Legacy of Service
The company has a long-standing history of providing innovative safety solutions across various industries.
- Founded with a mission to provide innovative safety solutions for a range of industries.
- Specializes in manufacturing equipment for emergency vehicles, construction, utilities, and public safety.
- Has a rich legacy of serving sectors that prioritize safety, with cutting-edge technology designed to enhance visibility and communication.
- Known for its advanced signaling systems, including lightbars, sirens, and beacons, used by first responders globally.
- The company’s products also extend to municipal services, military, and energy industries.
- Regularly engages in high-visibility projects aimed at improving safety on construction sites, roadways, and public spaces.
- Standout innovations include advanced communication systems for emergency vehicles and public alert systems.
- Operates across multiple continents, offering global service and support for its specialized products.
- Integrity – We do what’s right, not what’s easy.
- Excellence – We are committed to exceptional quality and performance.
- Accountability – We take responsibility for our actions and results.
- Customer Focus – We listen to our customers and meet their needs.
- Innovation – We encourage creative solutions and continuous improvement.
- Collaboration – We work together to achieve common goals.
2050 Target
Net-zero GHG Emissions Aim
Aiming to achieve net-zero greenhouse gas emissions by 2050 through comprehensive sustainability initiatives.
- Commitment to sustainability through energy-efficient product design and operational improvements.
- Focus on reducing environmental impact by improving resource efficiency.
- Utilizing renewable energy sources in manufacturing facilities.
- Working towards waste reduction and recycling initiatives across operations.
- Committed to fostering a diverse and inclusive workforce.
- Focus on equal opportunity and merit-based promotions.
- Gender diversity statistics not explicitly mentioned.
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