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Systems Analyst
Apa Group
Owns and operates Australia’s largest natural gas transmission and electricity infrastructure network.
Functional & technical support for SharePoint, PowerApps and other SaaS enterprise apps.
Provide expert functional and technical support for MS SharePoint & PowerApps and other Enterprise platforms & Applications, ensuring system reliability and performance
Drive compliance and governance by managing ITIL change processes, user access reviews, and security best practices including vulnerability management.
Lead system enhancements and upgrades, coordinate testing, patching, and continuous improvements to optimise performance.
Provide Incident & Request support, manage escalations, participate in post incident reviews (PIRs), Problem investigation, Change execution and CMDB management.
Provide support to high performing team, backing up resources as and when required.
Managing vendor relationships including effort estimation, verification, work coordination, progress updates and effort consumption reports.
Perform system administration tasks, including storage management, security reviews, user management, and regular system maintenance.
Develop and maintain procedural documentation, collaborating with stakeholders to enhance system efficiency and user experience.
What you bring
itil
atlassian
docusign
nintex
sharepoint
power apps
Proficiency in ITIL frameworks and IT system process improvements, leveraging best practices to enhance service delivery.
Skilled in fostering relationships with IT teams, business stakeholders, and service providers, effectively managing expectations and priorities.
Preferred system administration skills in Atlassian suite, DocuSign, Nintex Promapp.
Proven experience in Level 1 and Level 2 application and user support, ensuring seamless issue resolution and system performance.
Hands-on experience working across BAU, projects, and enhancements, ensuring continuous system improvements and operational efficiency.
Strong expertise in application lifecycle management, including deployment, maintenance, and retirement of business applications.
Strong interpersonal skills including but not limited to analytical thinking, attention to details, problem solving, collaborative and self-driven.
Advanced system administration skills in complex application environments, including SharePoint, Power Apps & Power Automate.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
candidates undergo background vetting, including police checks, before and during employment.
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