Senior Consultant, Major Customer Energy Projects

Description

We’re looking for a customer-focused leader to manage end-to-end delivery of major energy projects that accelerate WA’s decarbonisation goals. As the primary point of contact for our largest customers, you’ll combine strategic relationship management with disciplined project oversight—helping connect renewable generation, battery storage, and large-scale loads to the South-West Interconnected Network.

• Lead contract negotiations that balance commercial outcomes with customer needs, safeguarding Western Power’s reputation for reliability and innovation.
• Be the trusted advisor for major customers, guiding them from concept through to connection and ensuring a seamless experience.
• Champion continuous improvement, resolving escalations quickly and identifying opportunities to enhance customer experience.
• Maintain accurate customer data and project records, driving transparency and consistency across systems.
• Build and maintain strong relationships, fostering trust and collaboration across internal teams and external stakeholders.
• Oversee project delivery end-to-end, ensuring milestones are met, risks are managed, and compliance with regulatory frameworks is maintained.

Requirements

• Proven experience in account management or client-facing roles, ideally within complex infrastructure or energy environments.
• Teritary qualifications in a business related discipline.
• Project Management qualifications desirable or willingness to undertake study to gain qualifications.
• Highly organized and detail-oriented, with a track record of maintaining accurate data and following structured processes.
• Exceptional communicator who can simplify complexity and manage competing priorities.
• Strong relationship-building skills, with the ability to influence and collaborate at senior levels.
• Commercially savvy, with confidence in contract negotiation and risk management.

Benefits

At Western Power, you’ll play a pivotal role in shaping WA’s clean energy future. You’ll work on projects that matter—connecting renewables and storage solutions that power homes, businesses, and communities. We offer a collaborative culture, professional growth opportunities, and the chance to make a lasting impact.

As a WORK180-endorsed employer for women, we are proud of our commitment to inclusion. You can learn more about this through our Reconciliation Action Plan and Disability Access and Inclusion Plan.

• Flexible work arrangements to support part time work, working hours and working from home arrangements.
• The opportunity to purchase up to four weeks of additional leave per year.
• 22 weeks paid parental leave and 5 days of First Nations cultural leave to support family and cultural connections.
• In addition to standard leave, enjoy three wellness leave days each year.
• An award-winning employee recognition and benefits programme.
• Over 50% of our employment opportunities are driven by career progression.
• Access to end-of-trip facilities at our Perth office and South Metro Depot, perfect for cyclists.
• On-site café available for convenient meals and refreshments throughout the day.
• Access to salary packaging, social club activities, and discounted health insurance and gym membership.

Training + Development

Interview process

Visa Sponsorship

Security clearance