Description

The Front Office Executive works on the front lines of customer service, managing the busiest area of the office – the reception desk. Responsibilities include greeting visitors, directing them and staff, handling all inbound and outbound calls, maintaining telephone registers, call tracking and client contact databases, and performing general admin and help‑desk tasks.

Additional duties involve keeping the reception area up‑to‑date with magazines and newspapers, contributing to monthly management reports, participating in emergency evacuation procedures, developing reception policies and procedures, and assisting with conference‑room bookings, events and flower‑arrangement coordination while ensuring compliance with JLL regulations.

• Greet and welcome visitors, directing them to appropriate personnel.
• Manage all incoming and outgoing calls and distribute them efficiently.
• Maintain and update reception area publications, telephone registers, call logs, and client contact databases.
• Perform general administrative and help‑desk tasks, ensuring compliance with company regulations.
• Contribute to monthly management reports and support emergency evacuation procedures.
• Develop and implement reception policies, procedures, and conference‑room/event coordination.

Requirements

Candidates should hold a graduate degree in any discipline and have 1‑5 years of front‑desk or reception experience. Required skills include strong customer‑service orientation, excellent people skills, multitasking ability, familiarity with occupational safety requirements, solid computer literacy and experience with continuous‑improvement initiatives and client reporting.

• Hold a graduate degree (any discipline) with 1‑5 years front‑desk or reception experience.
• Demonstrate strong customer‑service focus, excellent interpersonal skills and multitasking ability.
• Possess knowledge of occupational safety requirements and strong computer literacy.

Benefits

JLL empowers you to shape a brighter way, combining world‑class services, advisory and technology to create a better world. The company is committed to hiring talented people and fostering an inclusive environment where employees can grow meaningful careers.

JLL offers an entrepreneurial and inclusive work environment, a Total Rewards Program, competitive pay and benefits, and opportunities to develop professional potential. The position is on‑site in Gurugram, HR, with a 48‑hour weekly schedule.

• Benefit from an inclusive, entrepreneurial environment, Total Rewards Program, and competitive compensation.

Training + Development

Interview process

Visa Sponsorship

Security clearance