Product Operations Manager at Permitflow in New York, NY | Kablio

Role

Description

process improvement

data flow

dashboard development

tool design

ai integration

launch readiness

Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.
Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
Lead the design and improvement of product processes, tools, and systems that scale with our growth.
Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
Support the integration of AI workflows and data-driven automation into core product and operational processes.
Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.

Requirements

tableau

operations

ai

collaboration

data‑literacy

startup

Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).
Strong operational mindset: process design, data-informed decision making, and systems thinking.
Startup mindset: resourceful, proactive, and comfortable building from 0→1.
Familiarity with AI workflows or interest in how AI augments modern product development.
Excellent communicator who can bridge technical and business teams.
Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.
2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.
Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.

Benefits

🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
🎤 Team building events
🌴 Unlimited PTO
🩺 100% Paid health, dental & vision coverage
🎧 Home office & equipment stipend
💻 Company issued laptop
📈 Equity packages
🚍 Commuter benefits
💰 Competitive Salary

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$5.5 M

Early Seed Funding

Raised in May 2023 to fuel rapid tech development and geographic expansion.

$31 M

Series A

Secured in February 2024 for tech development and geographic expansion.

$600 M

Total Project Value

Cumulative value of projects permitted, spanning single-family homes to commercial builds.

5,000+

Housing Units

Total housing units permitted across various project types.

Founded in 2021 by software and construction veterans, PermitFlow launched to tackle the notoriously slow and opaque permitting process in the U.S.
Today its platform supports permit prep, submission, monitoring and municipal liaison—streamlining workflows for builders and developers.
Specializing across residential, commercial, industrial, government and civil-infrastructure work—from water utilities to energy and transport projects.
Notably integrates with Procore and partners with TraceAir, embedding permitting into broader construction and land-development ecosystems.
Boasts a team of local permitting experts working alongside software to reduce review times by up to 60%.

Culture + Values

We prioritize customer success above all else.
We aim for simplicity in everything we do.
We deliver innovative solutions to meet customer needs.
We strive for excellence in all our efforts.
We uphold integrity above all other considerations.

Environment + Sustainability

2030

Carbon Neutrality Goal

Targeting net-zero emissions by 2030 through various sustainability initiatives.

Reducing waste through process optimizations
Incorporating sustainable solutions in product offerings
Monitoring and minimizing energy consumption across all operations

Inclusion & Diversity

Focused on building a diverse and inclusive workforce
Implementing equal opportunity recruitment practices

Articles

PermitFlow Overview

LinkedIn - PermitFlow

Role

Description

process improvement

data flow

dashboard development

tool design

ai integration

launch readiness

Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.
Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
Lead the design and improvement of product processes, tools, and systems that scale with our growth.
Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
Support the integration of AI workflows and data-driven automation into core product and operational processes.
Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.

Requirements

tableau

operations

ai

collaboration

data‑literacy

startup

Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).
Strong operational mindset: process design, data-informed decision making, and systems thinking.
Startup mindset: resourceful, proactive, and comfortable building from 0→1.
Familiarity with AI workflows or interest in how AI augments modern product development.
Excellent communicator who can bridge technical and business teams.
Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.
2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.
Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.

Benefits

🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
🎤 Team building events
🌴 Unlimited PTO
🩺 100% Paid health, dental & vision coverage
🎧 Home office & equipment stipend
💻 Company issued laptop
📈 Equity packages
🚍 Commuter benefits
💰 Competitive Salary

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found