Remote Field Technician

Description

• Maintains consistent follow through on all job facets, including parts ordering and retrieval, customer follow-up, work order status, etc.
• May occasionally work around loud, noisy, and dusty equipment and environment.
• Perform tasks from verbal/written instructions and communicate effectively with supervisor and co-workers.
• Work is primarily to be performed in the field environment, but technician may occasionally be needed to assist with repairs in the shop.
• Requires occasional lifting, pulling, caring, or pushing objects or materials, over 50lbs; and may frequently lifting, pulling, caring, or pushing objects or materials, up to 30lbs.
• The responsibility of the field technician is to perform high quality service and maintenance to the full line of equipment, attachments, and components represented or supported by VCES.
• This position will champion a “Safety First”, “Customer Focused” and a “Continuous improvement” culture.
• Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.
• Maintain excellent customer and employee relations.
• Enforce and adhere to all company policies, procedures, standards, and values.

Requirements

• The technician must be able to demonstrate safe and proper application of hand, pneumatic and electric tools.
• Technical school certificate or equivalent experience in mechanical repairs.
• Must possess a set of tools sufficient to perform the job as required and must maintain and secure them properly.
• Has working knowledge of all equipment systems, including but not limited to hydraulic, air, electrical and lubrication.
• Minimum of 5 years’ experience working on construction related equipment.
• Prior experience in the construction industry preferred.
• Manual dexterity required for operating machinery and computers.
• Ability to lift up to 50 pounds.
• Maintains a high level of professionalism in customer interactions and correspondence.
• High School diploma or GED.
• Will demonstrate proper application and use of all required Personal Protective Equipment (PPE).
• Ability to work on and around heavy construction equipment, which requires climbing and accessing hard to reach areas.
• Possesses a valid driver’s license and a clean driving record.
• Background with hydraulics and diesel engines preferred.
• Requires prolonged periods of sitting and/or standing and frequent stooping, bending, crouching and overhead reaching; with occasional climbing of stairs and steps or step-ladder.
• The technician must be capable of diagnosing, troubleshooting, and providing quality repairs on the full line of products and components represented by VCES.

Benefits

• Competitive medical, dental and vision insurance.
• Competitive matching retirement savings plans.
• Focus on professional and personal development through Volvo Group University.
• Generous paid time off.
• Working environment where your safety, health and wellbeing come first.
• Programs that make today’s challenging reality of combining work and personal life easier.

Training + Development

Interview process

Visa Sponsorship

Security clearance