Lead Systems Administrator [T500-18103] at Ferguson Gcc in Bengaluru, Karnataka, India | Kablio

Role

Description

on‑call support

performance monitoring

server configuration

incident resolution

asset inventory

playbook development

Participate in a 24x7 on-call rotation to support after hours issues and planned work
Perform proactive reviews of system performance metrics, logs, and alerts to ensure event correlation and trend analysis are performed on a regular basis
Keep up to date with the technologies that are relevant to our work.
Manage server and service configuration per ticket requests.
Ensure team documentation is populated with resolutions, workarounds, known issues.
Provide technical support by collaborating with systems analysts, developers, business analysts, and project teams
Provide server and infrastructure support including installation, patching, upgrading, maintenance, and QA of systems per Ferguson standards.
Write, execute, and peer review Infrastructure Operations playbooks.
Manage the creation and maintenance of inventory data for all servers.
Provide technical support within the Operations Center to include proactive and reactive incident resolution
Perform weekly checks on system memory, CPU, disk, NFS, and NTP and fix according to policy.
Ensure the quality and delivery of technical operations supporting the business is in accordance with agreed standards

Requirements

aws

azure

vmware

powershell

linux

bs degree

Proficiency in adhering to instructions, while also applying acquired knowledge to exceed those instructions when required.
Recent experience and proficiency with Cloud computing platforms, such as AWS, Azure, Oracle Cloud, and GCP.
Excellent written and verbal communication skills.
Solid ability to manage time appropriately and effectively prioritize tasks.
Experience in an enterprise level production data center environment managing enterprise class servers.
Minimum of + years of IT administration experience.
Solid experience with the following technologies: Vmware, Redhat Linux, Windows, Windows Server, Veritas netbackup, Nutanix, HPE OneView, Azure, PowerShell, SCCM, Azure Update Manager, and Active Directory.
Experience in proactively supervising system health and reacting accordingly.
Ability to work cross-functionally in a team environment and independently.
Experience with installation, configuration, patching, and support for Windows & Linux environments.
BA or BS degree preferred.
Strong organizational and problem-solving skills.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$29.6 billion

Parent Company's Value

The company was born as part of a large-scale North American distributor valued at $29.6 billion.

June 2025

Launch Date

The GCC in Bengaluru was officially launched in June 2025 to drive digital innovation.

50+ engineers

Current Team Size

The center currently houses over 50 skilled engineers, driving its innovation initiatives.

5 years

Growth Timeline

The center plans to grow into a future-ready innovation engine over the next five years.

Powered by ANSR, it acts as a strategic extension, delivering software engineering, ERP, CRM, data science, analytics, and network operations.
Focused on smart-building and supply-chain technology, the team builds digital commerce, infrastructure, enterprise data, and cybersecurity platforms.
The centre supports major construction projects via scalable tech solutions tied to plumbing, HVAC, water, and wastewater sectors.
Its launch marked a milestone in the parent’s drive to fuse traditional distribution with cutting-edge digital capability.

Culture + Values

We put safety first.
We deliver results and help build a better world.
We act fairly and honestly.
We empower unique and passionate people working together to make a difference.
We build relationships and solve complex problems.
We are committed to personal and professional development.
Our culture is dynamic, customer-focused and outcomes-driven.
We foster a culture that is inclusive and enables associates to be seen, heard and valued.

Environment + Sustainability

65 MW VPPA

Virtual Power Purchase Agreement

Signed a 65 MW Virtual Power Purchase Agreement with ENGIE’s Century Oak wind project to match a significant portion of U.S. & Canada electricity use.

35% Reduction

Emissions Intensity Target

Committed to reducing Scope 1 & 2 emissions by 35% per million USD revenue by 2026 against a 2019/2020 baseline.

33% Reduction

GHG Emissions Intensity

Reduced Scope 1 & 2 GHG emissions intensity by 33% since baseline, holding absolute emissions steady despite revenue growth.

13% & 14% Reduction

Occupational Safety Metrics

Achieved a 13% reduction in Total Recordable Incident Rate and a 14% decrease in Lost Time Incident Rate in FY 2024.

Fleet electrification: optimizing delivery routes, introducing hybrid/electric vehicles
Facilities upgrades: retrofitting with LED lighting, energy-efficient HVAC
Onsite and offsite renewable energy investments including solar and wind
Environmental strategy aligned to UN SDGs 6, 8, 9, 11, 12

Inclusion & Diversity

Three learning programs

Female leader development

Expanded efforts to build a diverse talent pipeline by launching new learning programs for female leaders.

1,000 students

Skilled trades labs

Built or refurbished a dozen skilled trades labs to support diverse pathways into trades.

Celebrates diversity and strives to create inclusivity: empowering a wide range of perspectives so every unique voice is heard
Fosters an inclusive culture where associates are seen, heard, and valued
Founding sponsor of Women in Plumbing and Piping nonprofit to support women in the plumbing industry

Articles

Talent500 – About Ferguson GCC

Talent500 – Ferguson GCC Tech & Innovation

PR Newswire – Ferguson launches Global Capability Center in Bengaluru (June 19, 2025)

Economic Times – Ferguson launches global capability centre in Bengaluru (Jun 20, 2025)

Role

Description

on‑call support

performance monitoring

server configuration

incident resolution

asset inventory

playbook development

Participate in a 24x7 on-call rotation to support after hours issues and planned work
Perform proactive reviews of system performance metrics, logs, and alerts to ensure event correlation and trend analysis are performed on a regular basis
Keep up to date with the technologies that are relevant to our work.
Manage server and service configuration per ticket requests.
Ensure team documentation is populated with resolutions, workarounds, known issues.
Provide technical support by collaborating with systems analysts, developers, business analysts, and project teams
Provide server and infrastructure support including installation, patching, upgrading, maintenance, and QA of systems per Ferguson standards.
Write, execute, and peer review Infrastructure Operations playbooks.
Manage the creation and maintenance of inventory data for all servers.
Provide technical support within the Operations Center to include proactive and reactive incident resolution
Perform weekly checks on system memory, CPU, disk, NFS, and NTP and fix according to policy.
Ensure the quality and delivery of technical operations supporting the business is in accordance with agreed standards

Requirements

aws

azure

vmware

powershell

linux

bs degree

Proficiency in adhering to instructions, while also applying acquired knowledge to exceed those instructions when required.
Recent experience and proficiency with Cloud computing platforms, such as AWS, Azure, Oracle Cloud, and GCP.
Excellent written and verbal communication skills.
Solid ability to manage time appropriately and effectively prioritize tasks.
Experience in an enterprise level production data center environment managing enterprise class servers.
Minimum of + years of IT administration experience.
Solid experience with the following technologies: Vmware, Redhat Linux, Windows, Windows Server, Veritas netbackup, Nutanix, HPE OneView, Azure, PowerShell, SCCM, Azure Update Manager, and Active Directory.
Experience in proactively supervising system health and reacting accordingly.
Ability to work cross-functionally in a team environment and independently.
Experience with installation, configuration, patching, and support for Windows & Linux environments.
BA or BS degree preferred.
Strong organizational and problem-solving skills.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$29.6 billion

Parent Company's Value

The company was born as part of a large-scale North American distributor valued at $29.6 billion.

June 2025

Launch Date

The GCC in Bengaluru was officially launched in June 2025 to drive digital innovation.

50+ engineers

Current Team Size

The center currently houses over 50 skilled engineers, driving its innovation initiatives.

5 years

Growth Timeline

The center plans to grow into a future-ready innovation engine over the next five years.

Powered by ANSR, it acts as a strategic extension, delivering software engineering, ERP, CRM, data science, analytics, and network operations.
Focused on smart-building and supply-chain technology, the team builds digital commerce, infrastructure, enterprise data, and cybersecurity platforms.
The centre supports major construction projects via scalable tech solutions tied to plumbing, HVAC, water, and wastewater sectors.
Its launch marked a milestone in the parent’s drive to fuse traditional distribution with cutting-edge digital capability.

Culture + Values

We put safety first.
We deliver results and help build a better world.
We act fairly and honestly.
We empower unique and passionate people working together to make a difference.
We build relationships and solve complex problems.
We are committed to personal and professional development.
Our culture is dynamic, customer-focused and outcomes-driven.
We foster a culture that is inclusive and enables associates to be seen, heard and valued.

Environment + Sustainability

65 MW VPPA

Virtual Power Purchase Agreement

Signed a 65 MW Virtual Power Purchase Agreement with ENGIE’s Century Oak wind project to match a significant portion of U.S. & Canada electricity use.

35% Reduction

Emissions Intensity Target

Committed to reducing Scope 1 & 2 emissions by 35% per million USD revenue by 2026 against a 2019/2020 baseline.

33% Reduction

GHG Emissions Intensity

Reduced Scope 1 & 2 GHG emissions intensity by 33% since baseline, holding absolute emissions steady despite revenue growth.

13% & 14% Reduction

Occupational Safety Metrics

Achieved a 13% reduction in Total Recordable Incident Rate and a 14% decrease in Lost Time Incident Rate in FY 2024.

Fleet electrification: optimizing delivery routes, introducing hybrid/electric vehicles
Facilities upgrades: retrofitting with LED lighting, energy-efficient HVAC
Onsite and offsite renewable energy investments including solar and wind
Environmental strategy aligned to UN SDGs 6, 8, 9, 11, 12

Inclusion & Diversity

Three learning programs

Female leader development

Expanded efforts to build a diverse talent pipeline by launching new learning programs for female leaders.

1,000 students

Skilled trades labs

Built or refurbished a dozen skilled trades labs to support diverse pathways into trades.

Celebrates diversity and strives to create inclusivity: empowering a wide range of perspectives so every unique voice is heard
Fosters an inclusive culture where associates are seen, heard, and valued
Founding sponsor of Women in Plumbing and Piping nonprofit to support women in the plumbing industry

Articles

Talent500 – About Ferguson GCC

Talent500 – Ferguson GCC Tech & Innovation

PR Newswire – Ferguson launches Global Capability Center in Bengaluru (June 19, 2025)

Economic Times – Ferguson launches global capability centre in Bengaluru (Jun 20, 2025)