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Encompass LOS Administrator
Dream Finders Homes
Manage and support Encompass loan origination system for mortgage operations.
12d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Jacksonville, FL
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Construction services
Project Management
Design
Property Development
General Contractor
Sector Specialisms
Residential
Single-family Homes
Mortgage Financing
Title Services
Role
What you would be doing
technical support
documentation
security monitoring
user management
system configuration
collaboration
- Troubleshooting and Support: Provide technical support to employees, resolving hardware and software issues in a timely manner to minimize downtime. Collaborate with IT staff as needed.
- Documentation: Maintain accurate documentation of system configurations, procedures, and updates, facilitating knowledge sharing and compliance. Maintain log of system enhancement requests.
- System Security: Implement and monitor security protocols to protect company data and ensure compliance with industry regulations.
- User Management: Administer user accounts, permissions, and access controls for various systems, ensuring proper security measures are in place. Conduct quarterly and annual user reviews to ensure appropriate access levels
- Collaboration: Work with other departments to identify technological needs and implement solutions that enhance operational efficiency. Conduct efficiency reviews of the current system to identify improvement opportunities.
What you bring
encompass
visual basic
bachelor's
5+ years
certification
communication
- Strong communication and interpersonal skills, with the ability to work collaboratively across departments.
- Excellent problem-solving skills and attention to detail, with the ability to manage multiple tasks effectively.
- System Administration: System Configuration, Customize and configure Encompass settings, fields, forms, and business rules/DDM rules to align with organizational processes and compliance requirements. Manage and implement workflow changes, templates, and reporting tools. Create and maintain custom input forms using Form Builder and Encompass WEB. Candidates need to have a strong grasp of writing business rules using Advanced Code using Visual Basic.
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred; relevant experience may substitute for education.
- Minimum of 5+ years of experience in Encompass LOS administration.
- Relevant certifications (e.g., Encompass Administrator, Software Developer Certs, etc.) are preferred.
- Strong understanding and ability to develop and manage Encompass WEB.
- Strong understanding and ability to write business rules and/or create custom screens using Advance Code.
- Familiarity with Microsoft IT Administration is a plus
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to create quality homes that cater to the needs and lifestyles of its customers.
- A rapidly growing homebuilder with a strong focus on building personalized, affordable homes.
- Offers homes across multiple regions, including Florida, Texas, and other key U.S. locations.
- Known for their commitment to customer service and for delivering homes on time and within budget.
- Focused on both residential and commercial sectors, offering tailored solutions for diverse clientele.
- Emphasis on design flexibility, allowing homeowners to customize their dream homes.
- Financial growth is a testament to its robust business model and customer-centric approach.
- Consistently recognized for creating high-quality homes and delivering exceptional construction standards.
- Giving employees the ability to earn above‑market compensation by producing above‑market results
- Supporting meritocracy and the right incentive structures to drive outperformance
- Allowing the best and most talented individuals to move up, regardless of tenure, rank, education or background
- Encouraging enhanced personal accountability and an owner‑oriented attitude
- Maintaining a strong focus on alignment of interests among employees, the company and shareholders
- Running the organization more autonomously so decision‑makers can actually make decisions
- Maintaining an entrepreneurial spirit and allowing individuals to flourish
- Not becoming encumbered by bureaucratic processes
- Acknowledging and learning from mistakes
- Ensuring exceptional customer satisfaction
- Integrity – strive to be transparent throughout the home‑building process to ensure all questions are answered
- Flexibility – empower customers to personalize their home with ease
- Buyer First – committed to providing exceptional customer service while delivering a beautifully innovative home
- No public net-zero emissions target disclosed
- No detailed environmental or sustainability goals or metrics listed on the company site or LinkedIn
- No mention of carbon footprint reduction, renewable energy use, or sustainable sourcing in public materials
- No publicly available DEI strategy, targets, or outcomes found in company site or LinkedIn
- No gender‑related workforce statistics or diversity metrics disclosed publicly
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