Senior Manager, Design & Production

Description

• Oversee QA/QC processes for all creative deliverables, ensuring output meets firmwide standards for accuracy, design quality, and professionalism.
• Monitor team bandwidth and project output, reallocating resources as needed to maintain balanced workloads and timely delivery across all accounts.
• Collaborate with the Creative Director to evolve design standards, improve workflows, and expand the firm’s library of scalable marketing tools.
• Foster a collaborative, high-performance environment built on creativity, accountability, and shared growth.
• Provide creative direction and detailed design feedback to ensure accuracy, consistency, and brand alignment.
• Actively design and develop high-quality creative templates and materials, setting the visual standard for the broader team.
• Coordinate production schedules across onshore and offshore teams to ensure smooth project delivery across time zones.
• Balance hands-on design work with oversight of multiple concurrent projects, ensuring deadlines and quality expectations are met.
• Troubleshoot and refine templates in collaboration with marketing operations and vendor partners (Buildout, Maxa) to ensure performance and ease of use.
• Maintain design consistency across hundreds of marketing materials, balancing efficiency with customization and visual impact.
• Work cross-functionally with marketing leadership, creative peers, and property marketing account teams to deliver cohesive, on-brand materials.
• Lead the creation and ongoing enhancement of InDesign and Maxa (Canva-like) templates for agents and teams across the country.
• Partner with internal stakeholders to identify process improvements and enhance the overall creative output of the department.
• Manage, mentor, and inspire a team of 15+ onshore and offshore graphic designers producing BOVs, OMs, and related property marketing materials.

Requirements

• Prior experience in commercial real estate, financial services, or professional services marketing is a plus.
• Communicate clearly and proactively to manage expectations, timelines, and deliverables
• Excellent organizational and communication skills with a strong eye for detail.
• Strong portfolio showcasing refined layout, typography, and branding execution.
• Bachelor’s degree in Graphic Design, Marketing, or a related field (or equivalent experience).
• Expert-level proficiency in Adobe InDesign and advanced working knowledge of Maxa or similar templated design platforms.
• Experience managing multi-location or offshore creative teams required.
• 5+ years of progressive experience in production design, with 2+ years in a leadership or management role.
• Demonstrated ability to balance hands-on design work with leadership and mentorship responsibilities.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance