Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.
Responds to emergency situations for the purpose of resolving immediate safety concerns.
Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced air, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
Manage repair costs while minimizing inefficiencies.
Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
Install heating/air conditioning/refrigeration systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) with the purpose of ensuring safe and efficient operation of equipment.
Requirements
gas piping
hvac diagnosis
installation
electrical wiring
high school
customer communication
Ability to install/repair gas piping, water piping, near boiler piping and the sweating of copper piping.
Ability to remove Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers with minimal damage.
Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
Ability to perform a complete installation of Domestic Hot Water Heaters, Furnaces, Coils, Condensers and Boilers.
General knowledge and understanding on the sequence of operation regarding Domestic Hot Water heaters, Furnaces, Coils, Condensers and Boilers to perform routine maintenance.
Must be able to work independently, and have good customer communication skills.
Ability to perform part replacement installations.
General knowledge of electrical wiring of Furnaces, Boilers and Air-Conditioning systems.
Minimum requirement is a High School Diploma or General Education Degree (GED)
Ability to fabricate miscellaneous sheet-metal transitions.
Benefits
401(k) plan with a company match
Company Vehicle Provided
Career development and advancement opportunities
Competitive compensation
Excellent benefits including generous medical, vision, dental and life & disability insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1.2K Providers
Partnerships with Providers
Rapidly grew through partnerships with over 1,200 municipal and utility providers.
$2B Savings
Annual Cost Savings
Achieved over $2 billion in covered repair cost savings for customers across North America.
$100M Upgrades
Annual Energy‑Efficiency Installations
Expanding into HVAC installations and energy‑efficiency upgrades, installing over $100 million in upgrades in a year.
Every 34 Seconds
Repair Installations
Installs a professional repair or upgrade every ~34 seconds through its nationwide contractor network.
Founded in 2003 as a solution to streamline emergency home repairs by offering vetted professionals via 24/7 hotlines.
Handles hundreds of thousands of repair jobs annually—from sewers and gas lines to electrical, plumbing, HVAC and EV chargers.
Backed by its UK‑founded parent and recently acquired by Brookfield, the company blends scale with local service.
Unique in offering integrated plans—from interior plumbing to exterior lines and EV charger setups under one roof.
Culture + Values
Customers are prioritized in every action.
Operations are conducted with integrity and honesty.
A culture of respect, transparency, and collaboration is fostered.
Change is embraced, and continuous improvement is sought.
Teamwork, accountability, and results are valued.
The wellbeing of employees and the communities served is cared for.
Environment + Sustainability
2050
Net Zero Goal
Aiming to achieve net zero emissions by 2050.
Committed to reducing its environmental impact and promoting sustainability across its operations.
Investing in energy-efficient technologies and solutions for its service offerings.
Focusing on reducing waste and increasing recycling across its business activities.
Actively seeking to partner with vendors and stakeholders who share its sustainability goals.
Inclusion & Diversity
Creates an inclusive work environment where all employees can thrive.
Has clear goals to increase gender diversity in leadership positions.
Provides ongoing training on unconscious bias, leadership, and cultural competency.
Tracks and reports on diversity metrics to ensure accountability.