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Community Association Manager
Associa
Leading community management firm offering property, accounting, maintenance & administrative services.
Oversee community association operations and liaise with board and homeowners
Assist Board of Directors/ARB with architectural review process and/or routine inspections as
Responsible for maintenance of C3 data base, including updating resident information.
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
Ensure Board of Directors is aware of legal actions involving the Association.
Responsible for oversight of Associa staff as contract provides.
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
Prepare Board packages according to established time frames.
Monitor corporate and client delinquency rates and collections process for account portfolio.
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired
Attend Board meetings per the management agreement and community events as needed.
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Maintain unit and contract files relating to the operations of the Association.
What you bring
microsoft office
associate degree
bachelor's degree
conflict resolution
customer service
community experience
Knowledge of communities/property/real estate and homeowners associations.
Professional customer service skills.
Knowledge of the role of the association board, the Community Association Manager, and how
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Time management and time critical prioritization skills.
Self-motivated, proactive, detail oriented and a team player.
Knowledge of conflict resolution techniques at a proficient level.
Associates Degree Required
0 – 3 years of Community Association experience
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
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