Director of Information Technology

Description

A key priority of this role is leading Norlee Group through SOC 2 Type 2 certification while maintaining ISO 27001 compliance and supporting CMMC readiness initiatives.

The Director of Information Technology is responsible for leading enterprise-wide IT operations, infrastructure, security, and service delivery across Norlee Group’s multi-entity environment. This role supports more than 500 office and field users across multiple locations and business units, ensuring reliable, secure, and scalable technology solutions aligned with business objectives.

Reporting to the VP of Information Technology, the Director will oversee IT service delivery, infrastructure engineering, compliance initiatives, and team leadership. This role is both strategic and execution-focused, requiring a leader who can balance long-term technology planning with hands-on operational excellence in a fast-paced, acquisition-driven organization.

• Manage disaster recovery and business continuity planning, including testing, documentation, and staff readiness.
• Translate technical concepts into business-relevant insights for executive and operational leadership.
• Lead enterprise IT operations, including helpdesk, infrastructure, and end-user support across all Norlee locations.
• Build, mentor, and develop high-performing IT teams through clear expectations, coaching, and accountability.
• Maintain ISO 27001 compliance and support broader cybersecurity, risk management, and incident response initiatives.
• Direct IT engineering efforts covering networks, servers, virtualization, cloud platforms, and telecommunications.
• Oversee employee onboarding and offboarding processes, ensuring proper system access, equipment provisioning, and asset tracking in coordination with HR and business leaders.
• Develop and execute IT strategies aligned with Norlee’s growth, acquisition, and integration roadmap.
• Lead SOC 2 Type 2 certification efforts, including control implementation, evidence collection, audit coordination, and continuous compliance maintenance.
• Establish service levels, escalation protocols, and performance metrics to drive high-quality IT service delivery.
• Oversee infrastructure projects, vendor relationships, capacity planning, and change management initiatives.

Requirements

This role is primarily office-based and requires regular travel to support Norlee locations and initiatives. Occasional extended hours may be required during critical incidents, system implementations, or major projects.

• Experience in construction, engineering, or field services environments strongly preferred.
• Exceptional communication skills with the ability to engage technical and non-technical stakeholders.
• Strong background in enterprise infrastructure, hybrid cloud environments, and cybersecurity best practices.
• Professional certifications preferred, including ITIL Foundation, CompTIA Security+, CISSP, CISM, PMP, or relevant cloud and infrastructure credentials.
• 5+ years of experience managing IT teams and enterprise-scale environments.
• Proven experience supporting organizations with 500+ users across multiple sites.
• Hands-on experience with compliance frameworks such as SOC 2, ISO 27001, and related security standards.
• Demonstrated success managing vendors, contracts, budgets, and competing priorities in complex organizations.
• 10+ years of progressive IT experience with increasing responsibility across technical and leadership roles.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Benefits

401(k) with company contribution

Paid time off and holidays

Competitive base salary commensurate with experience

Professional development and certification support

Comprehensive health, dental, and vision benefits

A collaborative, growth-oriented leadership culture

Training + Development

Interview process

Visa Sponsorship

Security clearance