Developer of mid‑market and affordable housing, plotted and commercial real estate in South India
Manage assigned customers to drive collections, agreements, sales deeds and retention.
3 days ago ago
Junior (1-3 years), Experienced (8-12 years)
Full Time
Bengaluru, Karnataka, India
Office Full-Time
Company Size
670 Employees
Service Specialisms
Property Development
Real Estate
Construction
Architecture
Engineering
Design
Urban Planning
Project Management
Sector Specialisms
Residential
Mid-market Housing
Affordable Housing
Mid-market Premium Housing
Luxury Housing
Commercial
Plotted Development
Mixed-use Projects
Role
Description
collections management
agreement execution
lead generation
customer service
booking processing
schedule monitoring
Ensure min deviation in schedule and seek proper help and support from the system to reduce it.
Customer satisfaction should be the top most priority, ensure to build more well-wishers and brand ambassadors. Encourage testimonials wherever possible.
Service and monitor each customer to achieve the desirable collections month on month, quarter on quarter.
Agreement execution and Sale deed execution as per the defined timeline.
Manage and own the assigned customers for collections, Agreements, Sales Deeds and own the customers until handover.
Referral focus to generate new leads and support organisation to achieve additional business at all times. Min 10% of the assigned customer’s leads should be generated in a month organically.
Responsiveness is the key in customer relationship management; maintain min 24 hours to revert to all queries for all internal and external customers.
Processing the booking form within 24 hours of receipt with proper audit and check to ensure customer is satisfied and happy to be part of Shriram Family.
Liaise with sales and take help from supervisor to ensure 100% bookings received are logged in with no cancellations.
Requirements
sfdc
compliance
customer focus
ownership
problem solving
collections
Adherence to SFDC and Complete system Orientation to ensure organization’s compliance and efficiencies are met.
Customer first approach with complete ownership of solving all problems and ensuring collections are done on time.
Benefits
Interest checks and minimising loss for the organisation. Demands to be met as per stipulated milestones and timelines.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
44 Projects
Residential Developments
They have successfully delivered over 44 residential projects, showcasing their experience and scale.
₹250 Crore
Revenue Potential
A notable project in Bengaluru with significant revenue potential.
75% Sold
Units Sold
They efficiently sell 75% of units before project completion, indicating strong market demand.
5th Place
Market Ranking
Among the top five residential developers in South India by units launched.
Launched in Bengaluru and expanded across Chennai, Coimbatore, Visakhapatnam, and Kolkata
Part of the Shriram Group, specializing in mid-market and affordable housing
Has delivered residential projects and expanded with a large pipeline underway
Projects include plotted development, mid-premium housing, luxury, and commercial spaces
Typical ventures involve multi-acre joint development agreements
Notable example: a Bengaluru project with hundreds of apartments and substantial revenue potential
Known for an asset-light growth strategy
Listed in December 2021
Boarding attention for delays and regulatory rulings in some projects, including possession delays and RERA cases
Culture + Values
Trust: Reliability that fosters unwavering confidence.
Transparency: Open practices that enhance trust and accountability.
Governance: Strong oversight ensuring ethical and effective management.
Brand ethos – Sensible: Every investment holds enduring value, with practicality and functionality on focus.
Brand ethos – Sensitive: We’re creators of homes where families can laugh, grow & make memories together.
Brand ethos – Stylish: We offer contemporary designs and aesthetic appeal, aiming to enhance your lifestyle.
Brand ethos – Spirited: Our communities thrive as lively centres of energy, enthusiasm, and happiness.
Culture attributes: Integrity, accountability, smart work and teamwork.
Culture described as sensitive and spirited, fueling growth, innovation and collaboration.
Environment + Sustainability
Zero Cases
Workplace Safety
In the FY 2023-24 report, the company achieved zero cases of workplace safety non-compliance and no regulatory penalties.
FY 2023-24
Sustainability Report
The company's sustainability report highlights the integration of sustainable construction methods and environmental governance.
Commitment to energy efficiency, optimal use of water resources, and green initiatives while minimizing wastage.
Use of aluminum formwork to reduce wood consumption and enhance construction efficiency.
Installation of sewage treatment plants (STPs) with treated water reused for landscaping and non-potable purposes.
Publication of a Business Responsibility & Sustainability Report under SEBI listing obligations.
Inclusion & Diversity
22.54%
Female Workforce Percentage
proportion of female employees as of FY 2023-24 fiscal year.
0%
Differently-Abled Employees
0% of workforce comprises differently-abled employees as of FY 2023-24.