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Head of Lettings
John D Wood & Co.
Lead and manage lettings branch, driving targets, profitability, and team performance.
8d ago
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
London, England, United Kingdom
Office Full-Time
Company Size
287 Employees
Service Specialisms
Property Sales
Lettings
Valuations
Surveying
Property Management
Market Appraisals
Residential Sales
Lettings & Management
Sector Specialisms
Residential
Commercial
Investment
Management
Agency
Role
What you would be doing
profitability
branch targets
marketing
recruitment
data analysis
performance review
- Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value.
- Achieving the branch targets for your office.
- Maintaining all aspects of the marketing of new and existing properties.
- Overseeing the recruitment process for their office.
- Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction.
- Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs.
What you bring
microsoft office
lettings management
driving licence
organisational
communication
empathy
- Computer literate with experience of Microsoft Office suite and Outlook.
- Excellent organisational, prioritisation and planning skills.
- Proven experience managing a successful lettings branch.
- Full and clean driving licence.
- Empathy and understanding.
- Professionally dealing with clients and customers in all aspects of lettings, including market appraisals and negotiation.
- The capability of working effectively under pressure and in a fast changing environment.
- Exceptional written and verbal communication skills.
- The ability to build rapport and develop long standing relationships.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
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Company
Overview
Founded in 1872
Year of establishment
The firm was established in London's Mayfair in the late 19th century.
1987 LSE Float
Year of public listing
The company went public on the London Stock Exchange in the late 1980s.
2,000+ Partner Offices
Global network size
The company operates with an extensive international network of partner offices.
New HQ in Belgravia
Recent expansion highlight
Opened a new headquarters in a prestigious London location to support growth.
- Began with a single office and quickly built a reputation handling major London houses and estates
- Expanded across London and the South of England during the 20th century, branching into commercial and development work in the 1950s and 60s
- Acquired by Countrywide in 1997 and by Connells Group in 2021
- Operates around 28–30 offices in London and the South
- Known for high‑end residential sales and lettings, off‑market transactions, corporate relocation services, valuations, surveying and interior consultancy
- Early adoption of agency technology (computer network in 1980, online property listings since 1995)
- Heritage client base includes royal and celebrity vendors
- Major increases in profits and transaction volume recorded in recent years
- Provide a personal and professional service built on trust and expertise.
- Create lasting relationships with clients.
- Deliver outstanding customer service and results.
- Embrace change and innovation to stay ahead of the curve.
- Value integrity, professionalism, and transparency.
Net Zero by 2050
Emissions Reduction Target
Commitment to achieving net zero emissions, a critical goal in the global effort to combat climate change.
- Implementing energy-efficient practices in all offices and operations.
- Reducing waste through increased recycling and sustainable sourcing.
- Promoting the use of sustainable building materials in property sales and lettings.
- Contributing to local community environmental initiatives.
- The company is committed to fostering a culture of inclusion and diversity.
- The company strives for a balanced gender representation across all levels.
- The leadership team includes a significant percentage of women in senior roles.
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