To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable.
To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy
To liaise with local authorities as appropriate
To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings
To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract
To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements.
Preparation, control and monitoring of the service agreement in accordance with the client’s budgetary agreement
To proactively manage risk and deal with insurance issues on site
To monitor FM works onsite and liaise with service providers/sub-contractors.
To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports
To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable.
To produce management reports in accordance with the needs of the business.
To manage major work programmes on site, acting as the liaison point for all parties involved
Requirements
nebosh
health safety
facilities management
customer service
it literate
bifm
High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
Analytical skills
Educated to degree level or equivalent
Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
Excellent customer service, interpersonal and communication skills
IT literate, together with an understanding and experience of industry specific IT Applications.
Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.
BIFM qualification desirable
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1906
Year Established
Operates as the world’s largest commercial real estate services firm with a long-standing history.
100+ Countries
Global Presence
Maintains a strong presence across continents, offering market-leading research and analytics.
Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.
Culture + Values
Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Environment + Sustainability
97% from Properties
Emission Sources
Ninety-seven percent of emissions stem from managing and developing properties for clients.
50% Reduction
Scope 1 and 2 Emissions
Aiming to cut Scope 1 and 2 emissions by 50% by 2030.
100% Renewable
Corporate Energy
Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.
68% Cut
Corporate Emissions
Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.
Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.
Inclusion & Diversity
26,000 members
EBRG Membership
The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).
Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.