Financial Analyst IV
Chesapeake Utilities Corporation
Analyze financial data, create budgets/forecasts, and develop KPIs for Customer Care operations.
17 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
West Palm Beach, FL
Hybrid
Company Size
1,000 Employees
Service Specialisms
Natural gas distribution
Natural gas transmission
Propane distribution
Electricity distribution
Steam generation
Compressed natural gas (CNG) solutions
Renewable natural gas (RNG)
Mobile CNG services
Sector Specialisms
Natural Gas Distribution
Propane Gas Distribution
Electricity Distribution
Natural Gas Transmission
Power Generation
Steam Generation
Mobile Compressed Natural Gas (CNG) Solutions
Industrial Energy Services
Role
What you would be doing
sap modeling
dashboard development
financial modeling
kpi reporting
budget forecasting
regulatory filings
- Extracts, transforms, and analyzes customer care data from SAP modules (e.g., FI/CO, IS-U, CRM) to support decision-making and performance tracking
- Leads financial impact assessments for new customer programs, technology investments, staffing levels (internal and outsourced) and process improvements
- Develops dashboards and reports that visualize financial performance and operating KPIs such as aged receivables, payment metrics, cost-to-serve, call resolution rates, billing accuracy, as well as customer experience trends
- Collaborates with IT, Operations, and Regulatory teams to ensure financial alignment across initiatives
- Works with Customer Care leadership to develop, monitor, report and refine key performance indicators (KPIs)
- Prepares executive-level presentations and reports that translate complex data into key points and actionable insights
- Continuously identifies and implements improvements to financial processes and reporting, enhancing efficiency, accuracy, and decision support.
- Supports the production of a monthly reporting package with variance analysis against prior year, budget, and forecast, including operating expense and/or gross margin analyses, projections, and reports
- Analyzes customer service cost drivers, call center performance metrics, and billing operations to identify opportunities for efficiency and cost savings
- Interprets data to create recommendations as necessary and present findings to Customer Operations and Finance Senior Leadership
- Supports regulatory filings and rate case preparation with financial models and cost allocation analysis
- Designs, maintains, and optimizes SAP data models to support financial reporting and operational analysis for Customer Care
- Advises on internal controls, Sarbanes-Oxley (SOX), and regulatory requirements
- Partners with Customer Care leadership to develop and manage budgets, forecasts, and long-range financial plans
- Owns and maintains financial statements for the budget and forecast in the financial planning system and from time to time perform general system maintenance.
What you bring
erp
excel
power bi
sap
cpa
financial analysis
- Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Experience with ERP systems and Customer Care platforms
- Strong understanding of utility rate structures, regulatory frameworks, and cost recovery mechanisms
- Advanced proficiency in Excel, financial modeling, and data visualization tools (e.g., Power BI, Tableau)
- Hands-on experience with SAP data models and reporting tools (e.g., SAP BW, SAP HANA, SAP Analytics Cloud)
- Exceptional communication skills with the ability to influence cross-functional stakeholders
- Four-year degree in Accounting, Finance, or related quantitative field. (MBA or CPA preferred)
- Eight years of progressive financial analysis experience, preferably in a regulated utility or energy environment
- Flexible work arrangement
- Annual bonus and salary increase opportunities
- Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
- Endless wellness initiatives and community events
- Fantastic opportunities for career growth
- Cooperative, supportive and empowered team atmosphere
- Competitive base salary
- Paid time off, holidays and a separate bank of sick time!
- Monthly recognition events
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Interview process
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Company
Overview
Founded 1858
Year of Establishment
The company began operations in 1858, marking its legacy in the energy sector.
- Focuses on delivering natural gas, propane, and energy-related services across multiple states.
- Known for its commitment to reliability, safety, and customer-centric solutions.
- Operates through various subsidiaries and affiliates offering energy infrastructure solutions.
- Engages in projects that ensure safe, efficient energy distribution to communities.
- Has a proven track record of growth, adapting to changing energy demands and technologies.
- Emphasizes innovative solutions, including the development of new energy systems and modernizing infrastructure.
- Successfully integrates natural gas, propane, and other energy resources into the marketplace.
- Safety is our highest priority.
- We are committed to integrity, ethics, and transparency in all our business dealings.
- We believe in fostering a culture of respect, trust, and accountability.
- We strive for continuous improvement and operational excellence.
- We embrace diversity of thought and experience to drive innovation.
- We are dedicated to being a good corporate citizen and contributing to the communities we serve.
26% reduction
Greenhouse Gas Emissions
The company has reduced its greenhouse gas emissions by 26% since 2011.
Net Zero by 2050
Climate Commitment
The company is committed to achieving net zero emissions by 2050.
- Focused on reducing methane emissions and enhancing energy efficiency.
- Invested in renewable energy technologies such as solar and renewable natural gas.
- Dedicated to enhancing infrastructure to support a cleaner, more sustainable energy future.
25% Workforce
Gender Representation
Refers to the proportion of women currently employed within the workforce.
- The company supports leadership roles with targeted goals for gender diversity.
- The company supports a diverse range of employee resource groups.
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