HVAC Service Technician III - VRV

Description

• Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner
• Actively participate in performance evaluations of Service technicians, providing feedback on technical skills, attitude, thoroughness, teamwork and developmental suggestions for technicians
• Conduct Technician Training: Communicate your knowledge of VRV systems to other technicians and customers as needed
• Perform Start Up and Commissioning: Verify functionality of new VRV systems and repair any malfunctioning equipment. Educate customers on proper use of equipment, maintenance schedule, and operating manual
• Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin Applied safety policies and procedures
• Provide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential callbacks due to similar incidents
• Utilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met
• Respond to or assist other Service Technicians responding to emergency service calls to keep system downtime to a minimum. Provide counsel, coaching and leadership and/or analyze, troubleshoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements/upgrades when necessary for effectiveness or in cases of obsolescence
• Perform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans. Responsible for negotiating subcontract agreements as required and serving as a primary contact
• Support Sales by assisting with job site surveys, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance. Participates in the Estimate Review Process as required
• Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting and checking equipment to ensure it is in satisfactory working order
• Keeps current and provides training on all Daikin Applied products concerning installation, operation, maintenance, service and repair
• Direct other technicians through hands-on demonstrations of all necessary steps to troubleshoot and repair equipment

Requirements

• Valid Driver’s License and acceptable driving record
• Current first aid / CPR card
• Factory Certified Training, Online Training Courses, or other professional on the job training in the HVAC Industry
• Technical school with HVAC certificate or equivalent combination of education and experience
• Required license(s) and/or training card as required by local law district
• EPA approved Universal Technician Certification required, as necessary
• 5+ years related experience with increasing responsibility; or 7+ related experience; or equivalent combination of education and experience
• High School Diploma or GED
• Work visa sponsorship is not available for this position
• Commercial HVAC Industry Experience
• The ability to make an impact and shape your career with a company that is passionate about growth
• Previous experience in mentoring less experienced technicians.
• OSHA 10 within 90 days of hire (Daikin provides this training during onboarding process)

Benefits

• 401K retirement plan with employer match
• Paid sick time in accordance with the federal, state and local law
• Paid time off and company paid holidays
• Regular local travel requirements with some overnight travel
• The opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all
• Tuition Reimbursement after 6 months of continuous service
• The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology, and VRF Technology
• Multiple medical insurance plan options + dental and vision insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance