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Supervisor, Security
Cadillac Fairview
A leading real estate developer, owner, and operator focusing on commercial properties.
Manage, train and supervise security guards, ensuring SOP compliance and safety.
Determine needs and resources and coordinate training of staff;
Investigate tenant complaints, thefts and suspicious activities promptly and follow up with tenants, management and others;
Collaborate closely with tenants on behalf of CF management to resolve issues and concerns and provide advice on loss control and other security matters;
Write comprehensive security reports and summaries;
Monitor the dress, deportment and written reports of staff;
Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes.
Supervise/handle sensitive, high profile situations in professional and exemplary manner;
Review, distribute and file daily memoranda, staff records and correspondence;
Maintain currency of knowledge with respect to relevant legislation and regulations including, but not limited to: Collective Agreement(s), Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, The Criminal Code, and The Trespass to Property Act;
Development and implement Standard Operating Guidelines to provide Security Department with clear, concise instructions for performing daily duties;
Conduct formal or informal training of staff in First Aid, CPR, handcuffing techniques, self-defense, report writing and other skills or knowledge related to security responsibilities;
Receive and checks invoices, ensures accurate coding and submits Requests for Payment for contract security and other related services;
Maintain open communication with all personnel in order to seek new ways for improving the overall operation of the department;
Schedule daily activities of staff to ensure qualified coverage of security functions;
Manage the activities of employees to ensure the timely and effective achievement of departmental goals and objectives, within prescribed policies, procedures and standard business practices; and
What you bring
first aid
cpr
whmis
security license
google suite
law enforcement
Strong organizational, prioritization and time management skills
Good customer service and leadership skills
Valid certification in First Aid, CPR and WHMIS
Good report writing skills
2 years supervisory experience or equivalent combination of related education, training and experience
Digital literacy in Word and Google Suite
Strong leadership, with good conflict resolution skills
knowledgeable of applicable federal, provincial and municipal legislation and regulations
Good problem solver with good decision making skills
Valid Provincial Security License
Excellent communicator, both written and verbal
A great teammate with strong interpersonal skills and a positive demeanor
Understanding of budget process
College diploma in Law Enforcement and/or Security Administration;
Good knowledge of site security and life safety needs and Industry-related techniques, technology and trends
Ability to delegate effectively and be flexible and adaptable in dealing with a diversity of people and situations
3 - 4 years’ experience with a security firm or law enforcement agency
Able to use good judgment, and communicate with tact and diplomacy
The company was established in 1976, marking the beginning of its legacy in Canada's real estate development and management industry.
The company specializes in developing, managing, and owning high-quality office, retail, and mixed-use properties.
Cadillac Fairview’s portfolio includes iconic assets across Canada and select international markets.
The company’s projects often combine modern design with sustainability and innovative technologies.
Notable landmarks include the Toronto-Dominion Centre and CF Pacific Centre in Vancouver.
The company is committed to transforming urban landscapes and creating vibrant community spaces.
Culture + Values
Customer centricity: We put our customers at the heart of everything we do.
Collaboration: We work together to create shared success and build strong partnerships.
Innovation: We embrace new ideas and challenge the status quo to drive positive change.
Accountability: We take responsibility for our actions and deliver on our commitments.
Integrity: We act with honesty, transparency, and respect in all our dealings.
Excellence: We strive for continuous improvement in everything we do.
Environment + Sustainability
30% reduction
Greenhouse Gas Emissions
The company has achieved a significant decrease in greenhouse gas emissions compared to 2014 levels, demonstrating strong progress toward sustainability goals.
20% decrease
Energy Consumption
Implementation of energy-efficient solutions has led to reduced operational energy consumption, contributing to overall environmental efficiency.
Net Zero Emissions Target by 2050
Invested in renewable energy sources across key properties
Prioritize sustainable design in new developments and major renovations
Awarded LEED and BOMA BEST certifications for environmental performance in multiple properties
Inclusion & Diversity
50% Women
Gender Parity in Leadership
50% of leadership roles are held by women, reflecting a commitment to gender parity.
Commitment to diverse representation at all organizational levels
Active partnerships with organizations promoting inclusion and gender equality
Ongoing internal programs to foster inclusive leadership and employee engagement
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