Retrofit Coordinator at Correct Contract Services (Ccs) in Nottingham, England, United Kingdom | Kablio

Role

Description

quality assurance

crm workflow

design coordination

quality control

continuous improvement

client meetings

Maintain and ensure quality standards through assurance checks and adherence to building regulations.
Support departmental managers and report to the PAS Technical Manager.
Monitor and manage workflows using CRM systems for accurate data collection.
Drive continuous improvement and compliance with CCS processes and quality standards.
Provide training and ensure staff qualifications meet PAS standards.
Develop a robust internal design and coordination service across all engagements.
Work with the Retrofit Evaluator to oversee quality control and implement lessons learned.
Attend client meetings and briefings, engaging both internal teams and external contractors.
Collaborate with Retrofit Design and Surveying Managers to ensure compliant project delivery.

Requirements

construction degree

social housing

2 years

senior management

retrofit cert

driving licence

Relevant degree in construction and built environment.
Preferably a background in social housing programmes.
Experience working on social housing installation projects is advantageous.
At least 2 years experience in the built environment sector.
Proven track record of at least 2 years at a senior management level.
Direct experience with clients and residents.
Level 5 Retrofit Coordinator certification or working towards this qualification.
Experience managing technical teams or disciplines.
A clean UK driving licence and DBS check are required.
Strong understanding of fabric installation and the built environment.

Benefits

Professional Development: Access to in-house and external training.
Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.
Parking: Available at office locations.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

dbs check required

Company

Overview

16,650 units

Heating Units Installed

The company has successfully installed heating units across various projects since 2007.

Founded by former gas engineers in north Hampshire to deliver affordable boiler installations and heating servicing.
Grew from a local service provider to a nationwide contractor across England, focusing on social housing compliance and retrofit.
Operates three core divisions: Heating service & maintenance, Electrical testing & compliance, Whole-house retrofit improvements.
Delivers projects for local authorities and social housing providers using dedicated contract managers, sector-trained engineers, bespoke software, and 24/7 customer support.
Equipped with state-of-the-art vehicle tracking to deploy the nearest qualified engineer at any time.
Unusual for a retrofit firm, also runs its own customer contact centre to manage appointments, communications, and onsite support.

Culture + Values

We pride ourselves on service, attention to detail and flexibility throughout our services
We have dedicated specialist teams of managers, surveyors and engineers to ensure we best serve customer needs
All engineers are selected from the social housing sector or trained by CCS as apprentices
Supportive work environment with a focus on teamwork and collaboration
Develop new skills with full training programmes, coaching and mentoring
Clear career progression pathways and long-term job security
You pride yourself on truth and share knowledge for the greater good
You are committed to improvement and are an active team participant
You accept responsibility for your role and promote ownership in others
You have a desire to be successful and achieve goals
You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills

Environment + Sustainability

8,355 Installed

Renewable Measures

Renewable fuel measures installed since 2020.

2,000+ Systems

Serviced Annually

Renewable energy systems serviced each year.

3,064 Projects

Whole-House Retrofits

Whole-house retrofit projects completed since 2020.

100% Renewable

Target by 2045

Transition to 100% renewable energy by 2045.

ISO 14001 accredited environmental policy
Monitoring environmental indicators per contract including fuel/miles, carbon, embodied carbon, waste to landfill, chemical disposal
Goal of reaching zero carbon by 2045
By 2045: all suppliers fully vetted and appointed to ensure sustainable sourcing

Inclusion & Diversity

Articles

Services

Jobs

Role

Description

quality assurance

crm workflow

design coordination

quality control

continuous improvement

client meetings

Maintain and ensure quality standards through assurance checks and adherence to building regulations.
Support departmental managers and report to the PAS Technical Manager.
Monitor and manage workflows using CRM systems for accurate data collection.
Drive continuous improvement and compliance with CCS processes and quality standards.
Provide training and ensure staff qualifications meet PAS standards.
Develop a robust internal design and coordination service across all engagements.
Work with the Retrofit Evaluator to oversee quality control and implement lessons learned.
Attend client meetings and briefings, engaging both internal teams and external contractors.
Collaborate with Retrofit Design and Surveying Managers to ensure compliant project delivery.

Requirements

construction degree

social housing

2 years

senior management

retrofit cert

driving licence

Relevant degree in construction and built environment.
Preferably a background in social housing programmes.
Experience working on social housing installation projects is advantageous.
At least 2 years experience in the built environment sector.
Proven track record of at least 2 years at a senior management level.
Direct experience with clients and residents.
Level 5 Retrofit Coordinator certification or working towards this qualification.
Experience managing technical teams or disciplines.
A clean UK driving licence and DBS check are required.
Strong understanding of fabric installation and the built environment.

Benefits

Professional Development: Access to in-house and external training.
Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.
Parking: Available at office locations.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

dbs check required

Company

Overview

16,650 units

Heating Units Installed

The company has successfully installed heating units across various projects since 2007.

Founded by former gas engineers in north Hampshire to deliver affordable boiler installations and heating servicing.
Grew from a local service provider to a nationwide contractor across England, focusing on social housing compliance and retrofit.
Operates three core divisions: Heating service & maintenance, Electrical testing & compliance, Whole-house retrofit improvements.
Delivers projects for local authorities and social housing providers using dedicated contract managers, sector-trained engineers, bespoke software, and 24/7 customer support.
Equipped with state-of-the-art vehicle tracking to deploy the nearest qualified engineer at any time.
Unusual for a retrofit firm, also runs its own customer contact centre to manage appointments, communications, and onsite support.

Culture + Values

We pride ourselves on service, attention to detail and flexibility throughout our services
We have dedicated specialist teams of managers, surveyors and engineers to ensure we best serve customer needs
All engineers are selected from the social housing sector or trained by CCS as apprentices
Supportive work environment with a focus on teamwork and collaboration
Develop new skills with full training programmes, coaching and mentoring
Clear career progression pathways and long-term job security
You pride yourself on truth and share knowledge for the greater good
You are committed to improvement and are an active team participant
You accept responsibility for your role and promote ownership in others
You have a desire to be successful and achieve goals
You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills

Environment + Sustainability

8,355 Installed

Renewable Measures

Renewable fuel measures installed since 2020.

2,000+ Systems

Serviced Annually

Renewable energy systems serviced each year.

3,064 Projects

Whole-House Retrofits

Whole-house retrofit projects completed since 2020.

100% Renewable

Target by 2045

Transition to 100% renewable energy by 2045.

ISO 14001 accredited environmental policy
Monitoring environmental indicators per contract including fuel/miles, carbon, embodied carbon, waste to landfill, chemical disposal
Goal of reaching zero carbon by 2045
By 2045: all suppliers fully vetted and appointed to ensure sustainable sourcing

Inclusion & Diversity

Articles

Services

Jobs