People Process & Systems Specialist

Budget and supplier management – support tracking of spend vs. budget and work with Procurement team to ensure we are actively reviewing our supplier landscape.

• Manage the documentation, ongoing audit and review of all People processes to enable efficiency and business continuity.
• Partner with the Data Protection team to ensure the system-set up is compliant with GDPR.
• Translate People Team operational needs into system requirements and process flows
• Establish and implement measures to maintain data-integrity; reducing the possibility of manual error.
• Involvement in selection and implementation of new HRIS / people tools.
• Troubleshooting of system issues.
• People Analytics – own, produce, evolve all data and analysis on behalf of People Team.
• Work with the LCCC Performance Team to build and evolve the People Dashboard – ensuring we measure what matters and use leading / predictive indicators where possible to help the People team and senior leaders to understand the health of our business.
• Work with the Procurement Team, and across the People Team to ensure that we track the status of our suppliers and contracts, and support the approval / tender process where new arrangements are needed.
• Ensuring we understand and adhere to legal and statutory requirements around collecting and processing data, in conjunction with the Data Protection team.
• Perform analysis of People helpdesk queries and process and communications.
• Play a leading role in selection and implementation of new People Team tools, including HRIS to include; providing subject matter expertise of core People processes to define business requirements and capabilities, compliance considerations, review of system set up and workflows, lead on data migration activities to validate data mapping, accuracy and completeness, system testing and transition and change management activities).
• Own and produce all People Team data and analysis, quantitative and qualitative, including Talent and Learning metrics, ensuring we are taking a data-informed approach to making People decisions.
• Key point of contact for our ATS, working with our Talent Acquisition team to update workflows, automations, templates, and exploration of new features.
• Team representative for all internal and external audit activity.
• Support the People Operations Manager and CPO with setting of People budgets and tracking of spend vs. budget and forecast.
• Internal – including Monthly Information Pack (MIP), Annual Report, analysis of helpdesk and employee relations trends, support to cyclical activity including performance moderation, employee engagement survey etc.
• Enable the scalability and efficiency of all people process and identify opportunities for automation.
• Review of all People process through a risk and compliance lens
• Reporting – internal and external MI, including Annual Report data.
• Process - documentation, ongoing audit and review of all People processes.
• Day to day management and optimisation of all People Team tools, with specific focus on our HRIS (currently People First) and Applicant Tracking System (ATS – currently PinPoint).
• Compliance – team representative for Audit activity, ensuring adherence to all legal and statutory requirements.

WFH policy: Employees are required to attend the office 2 days/week

• Experience with PowerBI or other data manipulation tools to create reports / dashboards.
• Experience with PinPoint ATS.
• Exposure to system integrations such as Talent, L&D, Benefits Management, Payroll
• Strong interpersonal skills with the ability to interact and manage relationships at all levels; internally and externally.
• Understanding and appreciation of challenges of working in a scaling organisation.
• Able to deliver confidently and independently – bringing solutions not problems.
• Experience of setting and managing budgets.
• External – e.g. pay gap reporting, Office for National Statistics (ONS) surveys and Home Office reporting.
• Track record in designing scalable People processes; leveraging technology to streamline and automate.
• Good knowledge of UK employment law and data protection landscape.
• Strong use of HRIS to manipulate data, run queries, and identify trends and data gaps.
• Strong knowledge of right-to-work and visa processing and Home Office Sponsorship Licence requirements
• Experience of working within crown commercial services procurement framework.
• Strong knowledge of core HR processes covering the full employee lifecycle (e.g. onboarding, payroll interface, performance, absence, flexible/agile working, benefits and employee data management)
• Proven ability to turn data into insight, including developing the narrative that drives action from analysis.
• High level of proficiency in the use of Excel for analysis and in tools that support visualisation of findings.
• Results oriented – with strong delivery mindset.
• Experience of gender and ethnicity pay reporting.
• Demonstrable experience across People process, systems, compliance, reporting and analytics.
• Extensive experience in PeopleFirst or iTrent
• Strong knowledge of People policy and compliance requirements, in particular GDPR/data privacy.
• Proven ability to manage competing priorities and deadlines and maintain high standards.
• Confident, concise and articulate presenter, able to engage audiences at all levels and respond to questions with composure and clarity.
• Demonstrable understanding of People policy and procedures and ability to apply and factor in this knowledge to interpret, analyse and present people data and optimising our systems
• Experience of managing ongoing review of a suite of People processes.

Salary: circa £48k depending on experience

Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight.

At LCCC, we are powered by curiosity, driven to learn from different perspectives and experiences as we work towards a flexible energy future. We are committed to fostering a diverse and inclusive workplace where everyone can be their authentic selves and feel empowered to own every outcome.

• Employee referral scheme (up to £1500), and colleague recognition scheme
• Financial support and time off for study relevant to your role, plus a professional membership subscription
• Three paid volunteering days a year
• Up to 8% pension contribution
• 25 days annual leave, plus eight bank holidays
• Annual performance based bonus, up to 10%
• Season ticket loan and cycle to work schemes
• Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
• Family friendly policies, including enhanced maternity leave and shared parental leave
• Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service