Srm Concrete
Provides ready-mix concrete for residential, commercial, and infrastructure projects.
Coordinates concrete deliveries, leads dispatch team, ensures safety & customer satisfaction.
5 hours ago
Junior (1-3 years)
Full Time
Wildwood, Florida, United States
Field
Company Size
4,000 Employees
Service Specialisms
Ready Mix Concrete
Construction Services
Sector Specialisms
Commercial
Industrial
Energy
Infrastructure
Residential
Role
Description
concrete delivery
performance metrics
safety compliance
dispatch coordination
customer service
strategic planning
The role involves collaborating with multiple concrete plants and a team of dispatchers to oversee ordering, communicate with customers, and lead by example toward excellence. The ideal candidate will have strong leadership skills and a commitment to the highest safety and quality standards.
- Answer incoming customer calls and communications, going the extra mile.
- Collaborate with plant managers, drivers, and sales teams to ensure timely, accurate concrete delivery.
- Implement and monitor performance metrics to assess operational efficiency and productivity.
- Manage customer inquiries and resolve issues related to delivery schedules, product quality, and service.
- Ensure compliance with safety regulations and company policies, fostering a safe work environment.
- Conduct regular team meetings to review performance, discuss challenges, and identify improvement opportunities.
- Develop and maintain strong relationships with customers, suppliers, and SRM team members.
- Participate in strategic planning and budgeting, contributing insights to enhance efficiency and profitability.
Requirements
microsoft office
dot regulations
leadership
problem solving
multitasking
communication systems
All candidates must complete a pre‑employment drug screen, physical, and background checks. SRM is an equal‑opportunity employer that values diversity and does not discriminate.
- Multitask, prioritize, and delegate tasks effectively.
- Operate or quickly learn various communication systems with speed and accuracy.
- Proven leadership and team‑management skills to motivate and guide toward operational excellence.
- Strong analytical and problem‑solving abilities focused on continuous improvement.
- Excellent communication and interpersonal skills for building positive relationships.
- Proficiency with software and Microsoft Office Suite.
- Knowledge of DOT regulations and safety standards (helpful).
- Willingness to undergo SRM’s pre‑employment screenings.
Benefits
We offer growth opportunities, daily home time, competitive hourly pay with bonuses and raises, and a comprehensive benefits package that includes medical, dental, vision, life insurance, PTO, 401(k) with a $100 weekly match, and overtime incentives.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- pre-employment drug screen
- pre-employment physical
- background checks including clearinghouse and mvr checks
Company
Overview
- Founded with a commitment to providing top-quality ready-mix concrete solutions.
- Serves a broad range of industries, focusing on timely and efficient delivery.
- Has grown to become a trusted partner for residential, commercial, and large-scale infrastructure projects.
- Invests in state-of-the-art equipment and fleet for consistent delivery performance.
- Specializes in projects requiring precision and flexibility, including challenging construction environments.
- Footprint spans multiple regions, with an emphasis on supporting long-term community growth.
- Portfolio includes small-scale residential developments to large municipal and industrial builds.
- Known for deep understanding of the concrete supply chain and ability to execute complex logistics with ease.
Culture + Values
98% Safety Score
Employee Safety Standards
Achieved a 98% safety performance score through comprehensive safety programs and training initiatives.
95% Satisfaction
Customer Approval
Maintains a 95% customer satisfaction rate by focusing on high-quality products and responsive service.
3rd in Innovation
Tech Innovation Index
Ranked 3rd in the global Tech Innovation Index for the fifth consecutive year.
- Commitment to customer satisfaction
- Quality in all products and services
- Strong teamwork and respect for all employees
- Integrity and ethical business practices
- Accountability and responsibility in all operations
Environment + Sustainability
Net Zero by 2050
Carbon Emissions Target
Committed to reducing greenhouse gas emissions to achieve net zero by the year 2050.
- Committed to reducing environmental footprint through sustainable practices
- Uses environmentally-friendly materials and processes to minimize waste and energy consumption
- Optimizing delivery routes to reduce fuel consumption and emissions
- Recycling of returned concrete for future use
- Investing in electric fleet for sustainable operations
Inclusion & Diversity
- Strives to foster an inclusive workplace with equal opportunities for all employees
- Focus on diversity in recruitment and talent development
- Dedicated initiatives to support women and minorities in the workforce