Building Management Systems Technician

Description

The BMS Technician will operate within the Arcus FM Bureau, supporting a range of stakeholders including client employees, service and maintenance contractors, installation contractors, and internal FM staff. Responsibilities include auditing remote sites before and after investment work and conducting pre‑BPM reviews of BMS installations.

• Investigate BMS issues via Trend 963 portal/Vision, KMC and RDM and generate automated alarm reports.
• Provide technical advice on Verisae and Trend systems and compile trend‑analysis reports for contractors and clients.
• Perform daily maintenance of the web‑based BMS and produce innovative reports for varied skill levels.
• Create and follow up on work requests to ensure timely resolution of actions.
• Track and close out action items and issues through to completion.
• Support the Bureau Manager in identifying improvement opportunities and compile contractor performance reports.

Requirements

Arcus is seeking an experienced Building Management System (BMS) Desk Technician for a challenging role. The successful candidate will investigate BMS issues using the Trend 963 portal/Vision, KMC and RDM, create daily and weekly automated alarm reports, and provide technical advice on Verisae and Trend systems. They will also gather technical data for trend analysis and distribute technical reports to contractors and the client.

The role requires strong knowledge of BEMS from manufacturers such as Trend, IQ Vision, Siemens, or Tridium, as well as experience in professional customer service environments. Candidates should understand facilities management contracts, performance measurement, and possess good verbal communication and IT skills with MS Office.

Additional expectations include solid administration and time‑management abilities, the capacity to work under pressure and meet tight deadlines, and technical competence in HVAC, hot and cold water systems, renewable energy and basic electrical knowledge. A valid UK driving licence and own transport are also required.

• Proficient with BEMS platforms (Trend, IQ Vision, Siemens, Tridium) and professional customer service.
• Knowledge of facilities management contracts, performance measurement and monitoring.
• Strong verbal communication, telephone etiquette and MS Office (Word, Excel) skills.
• Excellent administration, time‑management and ability to meet tight deadlines.
• Experience preparing, evaluating and distributing technical reports.
• Solid HVAC, water‑system, renewable‑energy and basic electrical knowledge.
• Valid UK driving licence and own transport.

Benefits

Arcus offers a competitive salary up to £45,905, a discretionary bonus of up to 4 % of target, 25 days of annual leave plus bank holidays, and a pension scheme with 5‑6 % matched contributions. The benefits package also includes life assurance, funded training sponsorship, a cycle‑to‑work scheme, health cash plan, retail and fitness discounts, and extensive learning and development opportunities.

• Salary up to £45,905 plus up to 4 % discretionary bonus.
• 25 days annual leave plus bank holidays.
• Pension matching 5‑6 % contributions.
• Life assurance, funded training sponsorship, cycle‑to‑work scheme and health cash plan.
• Discounts: up to 10 % off B&Q/Trade Point and 20 % off Nuffield Fitness centres.
• Comprehensive learning and development programmes.

Training + Development

Interview process

Visa Sponsorship

Security clearance