Branch Coordinator

Description

• Work closely with the Branch Manager, Service Manager, and FSSs to elevate and resolve issues in an efficient and timely manner
• The employee is frequently required to sit, stand, walk, hear, see and talk.
• Process and track Manufacturer warranty claims
• All employees may be required to visit a customer site and/or complete a ride along with a field technician as part of their employment.
• Complete invoices in customer work order networks and in-house software for customers assigned
• Monitor and maintain customer work order networks and refrigerant tracking websites as assigned
• Manage dispatches in "For Review", finalize and submit to billing
• Process NTE increases requests in customer work order networks and in-house software for customers/s as assigned
• Operation of general office equipment

Requirements

• Specific vision abilities required by this job include close vision requirements due to computer work.
• Excellent oral and written communication skills
• Strong communication skills
• Light to moderate lifting may be required.
• Strong organizational skills
• Good problem-solving skills
• Computer knowledge must include MS Office- Word, Excel, and Outlook
• Detailed and accurate
• 3+ years of clerical or administrative experience
• High School Diploma/ GED

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance