Senior Executive - HR Operations

Description

The role involves performing HR transaction processing using data management tools to maintain employee records throughout the employment lifecycle, from hiring to termination.

Key responsibilities include processing and quality checking transactions, generating reports and delivering training, managing queues while meeting service level agreements, updating SOPs and related documentation, ensuring adherence to internal policies, driving process improvements, and providing timely updates to team leads and onshore partners.

• Processing and Quality checking
• Process reporting and training
• Queue management & maintaining SLAs
• Update SOP and other process documents
• Ensuring compliance of all internal policies
• Providing timely updates to TL and onshore counterparts

Requirements

Ideal candidates have 2–5 years of experience in employee data management, with hands‑on knowledge of HR operations using ERP systems such as Oracle‑HCM or SAP. They possess strong communication, analytical, and management abilities, are proficient in Microsoft Excel and Word, can produce accurate and timely reports, multitask effectively as self‑starters, and can navigate challenging client situations to devise strategic solutions.

• Minimum 2-5 years’ experience in Data Management (employee services)
• Should have experience in HR Operations with ERP tool like Oracle-HCM or SAP
• Good communication, analytical and management skills
• Effective/Accurate and timely reporting skills
• Good command on MS Office applications (MS-Excel, MS-Word)
• Ability to multi task and should be a self-starter
• Ability to handle difficult client situations and derive strategic solutions

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance