Community Sales Manager - The Providence Group of Georgia

Description

• Follow up with all backlog for homes not started every 2 weeks or more if desired
• Be onsite at Sales Center during designated company hours in the Sales Agreement
• Understand and complete daily input of all prospects- first time and repeat into Lasso
• Every morning, turn on all model home lights, music and ensure the pillows are straight and model home is prepared for demonstration
• Complete weekly realtor visits, flyer drops and/or outreach
• Plan community realtor events such as a CE class in your model, take a top agent to lunch or another event monthly
• Responsible for generating referral sales through good buyer relationships
• Have a weekly community meeting with all CSM’s, Builders, Warranty members if applicable and any other team members. There is weekly community form to complete and send to the VP of Sales and Division President.
• Follow up with all prospects per the Sales Training Guide
• Make sure the Kitchen is neatly organized with your personal food items and stored away
• Change the Status to Quick move-in within 30-days of completion and let Marketing know
• Know and understand your community’s Included Features, optional features and the “Do Not Do List”
• Complete the Visitor Registration card for every prospect and realtor then enter it into Lasso daily
• Communicate with all co-op Realtors
• Maintain a well-organized desk and sales office at all times
• Ensure your pricing in FMLS, matches the pricing on the company website and inventory sheets
• Walk or drive your entire community daily
• Follow up with all backlog for homes started weekly with your builder on a phone call or email depending on buyer’s preference.
• Complete company sales training and role play prior to selling homes.
• Walk all spec/inventory homes daily to ensure they are in perfect condition. Turn on all lights , ensure everything is working and they smell good. All completed homes must feature:
• Inventory flyer in the kitchen with pictures and sales contact information
• Always have marketing folders and business cards
• Immediately put out an Under-Contract sign when you receive a binding agreement and update your sales center map- notify marketing if it is a pre-sale so they can mark it on your community map online
• Provide prompt attention to any customer concern for prospects or buyers and ensure they are helped by the appropriate party
• Know the home sites released for sale, home site premiums and how to properly demonstrate a home site
• Follow all policies as written in the Community Sales Manager Agreement
• Meet the monthly/quarterly sales and closing goals set for you
• Have lot signs out for all Sold Homes/Lots
• Maintain a good relationship with all departments and have an open line of communication with your construction team
• Prepare a Community Book to keep with you at all times to include:
• Keep up with the community, homes and incentives offered in your competitors’ communities. Drive through their communities weekly, complete the required monthly report and register on their interest list to receive information.
• Complete all company paperwork requested in a timely and accurate manner
• Each week walk all homes under contract to update your buyer and let them know about the progress of the home
• Communicate with your preferred lender weekly to ensure buyers are on track
• Respond to all departments and management within a timely manner to all forms of communication (within 24-hours of your first day in the office)
• Request professional photography from the Sales Administrator
• Replace any light bulbs out and get with your builder if additional assistance is needed
• Maintain professional copies of collateral at all times of your floor plans, included features, HOA documents, preferred lender, site map, base prices and inventory sheets
• Collect and maintain current information about community facilities, services and be able to accurately present to realtors, buyers and prospects
• Ensure all community signs are perpendicular to the street so they can be seen by people driving down the street, straight and clean every day
• Develop good realtor contacts by reaching out to top area realtors, realtors that have brought prospects in and that have sold homes in the community
• When leads are sent from Online marketing, follow up with the appointment to confirm and complete the appointment form to send back in within 24-hours
• Develop, practice and complete the proper sales presentation as listed in the Sales Training Guide
• Walk your model home with your builder monthly to come up with any items that need to be corrected- caulking, paint touch up, floor squeaks, etc.
• Place balloons at your entrance and at your Sales Center daily
• Selections sheets for spec homes with option pricing
• Have a clear understanding of all documents used for contracts and be able to present them accurately to Buyers
• Submit all marketing requests as directed by the marketing department
• Recommend and promote any incentives needed in your community to ensure you meet and exceed your monthly sales goal

Requirements

• Know the HOA dues and what they include
• Understand and use Lasso, Newstar and Buzzsaw as needed on a daily basis
• Understand all aspects of Newstar
• Completely familiarize yourself with the Company Handbook, TPG policies and procedures
• Always demonstrate model homes, home sites and inventory homes
• Nter Now Lock or Lockbox
• Completely familiarize yourself with the approved lenders, most popular mortgage options, closing costs paid and how to explain the mortgage process
• Have at least 4 hard hats in your community at all times for showing prospects
• Professionally present and practice all components of the Sales process every day and implement the components of the Sales Training Guide
• Completely familiarize yourself with all floor plans, exterior designs and structural options that are offered within your community
• All Paperwork is to be completed and turned in with a full deposit to the corporate office within 48-hours of a binding agreement. Any EMD payment plans must be approved at time of contract in special stips.
• Active Georgia Real Estate license with continuing Ed course hours required and up-to-date at all times

Benefits

• Base Price sheets and lot premiums
• Commission Voucher - SIGNED and make sure that info on the comm agreement and comm voucher match!
• Mortgage Flyer
• Have lot signs out for all Available homes that have been started
• Plans- structural options
• Community Information- HOA dues, utility information, etc
• Self and company promotions by attending various realtor and HBA functions
• A clean front door mat
• Each sales agent can sell 1 personal home every 2-years at 0% commissions but is required to pay for any signs, FMLS fees or any fees incurred by the Providence Group
• Commission Agreement (if we are paying any co-op bonuses, make sure that you specify if bonus is being paid by Realty or Seller)

Training + Development

Interview process

Visa Sponsorship

Security clearance