Operations Specialist
Highmark Residential
Supports property operations by managing Yardi integrations and project initiatives.
4 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dallas, TX
Hybrid
Company Size
1,000 Employees
Service Specialisms
Property Management
Real Estate Development
Construction Services
Design
Project Management
Asset Management
Sector Specialisms
Residential
Property Management
Construction
Marketing
Accounting
Property Repositioning
Role
What you would be doing
data analysis
program implementation
yardi integration
vendor management
reporting
operational support
- Assist in the collection and analysis of various operational data and provide accurate summary of findings.
- Provide operational support to other corporate departments.
- Assist in implementing new programs, initiatives, and special projects, including evaluation, beta testing, creating training materials, rollout training, follow-up, and ongoing program and material updates and maintenance.
- Work independently and within a team on special non-recurring and ongoing projects.
- Provide daily property support regarding Yardi integrations and other technical programs with integration vendors such as renter’s insurance, screening, collections, appliance rental, answering service, etc.
- Work with operational vendors for Yardi integration and other technical programs regarding issues and problem resolution, reporting, program changes or updates, adding or removing properties, etc., for existing integrations and programs, as well as the setup and implementation of new integrations and programs.
What you bring
yardi
blue moon
bachelor's
multifamily
ms office
canva
- Yardi experience preferred
- Ability to interpret, evaluate, and communicate detailed written and/or verbal instructions to others accurately and quickly
- Bachelor’s Degree or some secondary education preferred
- Excellent writing and communication skills, including proper grammar and etiquette
- Ability to work alone and collaborate with peers on training and support objectives
- Excellent proofing skills to ensure high degree of accuracy
- Detail-oriented with excellent organizational and multitasking skills
- Blue Moon experience preferred
- Must be able to travel and incur expenses on a personal credit card with a reimbursement turnaround process that may take up to 30 days
- Frequent writing, typing, receiving and giving verbal and written communication
- Ability to coordinate activities and meet deadlines
- Intermediate knowledge of MS Office (i.e., Excel, Word) and Canva
- Ability to speak effectively in interpersonal situations and in front of a group of associates
- Ability to work in a continuously evolving and fast-paced environment
- Required to sit for long periods of time
- Customer service mindset
- Multifamily industry experience, 3 years minimum
- Must have normal range of vision, hearing, and speech
- Ability to travel overnight as required, approximately 10%
- Medical, Dental & Vision benefits the 1 st of the month following 30 days of full-time employment
- Vacation, Sick and Personal Time off available to use after 90 days
- Professional Certification & Tuition reimbursement
- Company-provided life insurance, short term and long term disability coverage
- Paid parental leave
- 30% associate rent discount
- 10 paid holidays
- Monthly bonus opportunities for all site associates
- Flexible Spending accounts
- 401(k) eligibility after 90 days, with 4% Highmark match
- Competitive pay for the market
- Help you achieve your goals by continuous professional development and regular career progression sessions
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Rebranded 2019
Year of Rebranding
Rebranded to redefine multifamily living, marking a new chapter.
400+ Communities
Managed Properties
Over 400 apartment communities spread across major U.S. cities.
Hundreds of Millions
Asset Management Value
Managing assets worth hundreds of millions, demonstrating significant portfolio strength.
- Manages urban and suburban multifamily apartments with tailored resident services.
- Provides leasing, marketing, accounting, legal, and financial analysis services to maximize asset value.
- Transforms communities through capital improvements and strategic repositioning programs.
- Committed to providing an exceptional work environment that translates to better customer service and resident loyalty
- Principle of full and prompt attention to the needs of hardworking individuals
- Family culture—supportive, collaborative atmosphere among associates
- Strong encouragement of associate volunteerism (Red Cross, Just BeCause, Building Homes for Heroes, Charity Challenge, Spikes for Tykes)
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