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Receptionist
Jll
JLL provides professional services in real estate and investment management worldwide.
First point of contact handling reception, admin, and office coordination.
Scheduling and Calendaring: Manage meeting room bookings, schedule appointments, and maintain shared calendars for the office.
Front Desk Operations: Greet visitors, clients, and vendors in a friendly and professional manner, ensuring a positive experience and providing assistance as needed.
Phone and Email Management: Answer incoming calls, transferring to the appropriate individual or department, and take accurate messages when necessary. Respond to emails promptly and effectively.
Administrative Support: Provide administrative assistance, such as data entry, filing, photocopying, and organizing documents and files.
Communication Liaison: Effectively communicate messages, instructions, and information to staff members, clients, and visitors.
Travel and Expense Management: Assist with travel arrangements, including booking flights, accommodation, and transportation. Process expense reports and reconcile receipts.
Facilities Coordination: Coordinate with facilities management teams for maintenance requests, repairs, and office supply orders.
Office Coordination: Assist with coordinating office events, meetings, and conferences, including organizing catering, room setup, and audiovisual equipment.
Visitor Management: Monitor and manage visitor access and security, ensuring that all protocols are followed.
Mail and Deliveries: Receive, sort, and distribute incoming mail, packages, and deliveries. Prepare outgoing mail and packages for shipment using appropriate methods.
What you bring
cre experience
ms office
property software
admin certification
customer service
high school
High school diploma or equivalent
Previous experience in a commercial real estate (CRE) environment.
Ability to handle sensitive and confidential information with discretion.
Familiarity with property management software and systems.
Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.
Proven experience as a receptionist or in a similar customer-facing role, preferably within a professional or CRE environment.
Proficient computer skills, including MS Office Suite (Word, Excel, Outlook), and knowledge of office equipment such as printers, scanners, and telephone systems.
Strong interpersonal skills, with an emphasis on delivering exceptional customer service.
Professional appearance and demeanor, with strong interpersonal and communication skills.
Certification in administration or a related field.
Problem-solving skills and the ability to remain calm and composed in high-pressure situations.
Flexibility and adaptability to changing work demands and willingness to take on additional responsibilities as needed.
Highly organized and detail-oriented, with the ability to multitask and prioritize tasks effectively.
Additional certification or coursework in administration or a related field.
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