Agent, Services de portefeuille

Description

• Researches and compiles data related to functional groups and support
• May support quality assurance inspections of portfolio properties to ensure service delivery meets or exceeds contractual requirements
• Provide day-to-day functional support, guidance and information to Team Members and Account management
• Develops, implements and updates procedures pertaining to functional area
• Lead, coordinate and assist with special function as assigned
• Plan, organize and coordinate client meetings and external travel for managers as required, including travel booking, external meetings and expense reporting
• Organize, coordinate and document manager meetings, including meeting minutes, project tracking updates, action logs and all required follow-up
• Must be able to organize their schedule to ensure that contract deliverable dates are met
• May be required to facilitate information sessions and/or training sessions for BGIS Canada's Team Members
• Generates regular and ad hoc reports for the account, as required
• May be responsible for the collection of technical data and the maintenance of databases
• Prepare communications, presentations, agendas, minutes and spreadsheets for specific projects and assignments

Requirements

• Must be able to evaluate and escalate service requests based on a pre-determined prioritization criteria
• Excellent time management skills
• Confidentiality and discretion as will be exposed to highly confidential information
• Strong written and verbal communication skills
• More than one year up to three years of job related experience
• Strong computer skills
• Proven analytical skills and problem solving ability
• Advanced knowledge of Microsoft Office applications, including Excel, PowerPoint, Word
• May require technical knowledge and expertise of particular functional area
• Community college diploma or equivalent training (e.g. RPA, CET)
• Required Security Clearance, where applicable

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance