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Delinquency Specialist I
Associa
Processing delinquencies for homeowners associations in a centralized accounting services environment.
21d ago
Junior (1-3 years)
Full Time
Richardson, TX
Office Full-Time
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
package prep
print notice
delinq. management
proof review
status setup
charge entry
- Prepare attorney/collection agency packages.
- Point of contact for the collection attorney or agency.
- Generate delinquency notices, export, and upload the file to Print House.
- Implement delinquencies using a structured, systematic approach per Association policy.
- Review and approve Print House proofs.
- Prepare Lien and Release of Lien Notifications.
- Set up and maintain delinquency statuses.
- Enter reimbursable charges.
- Manage late fees and late interest set up by the branch in the C3 association.
- Complete delinquency activities per policies, such as lien filings, title searches, and credit bureau filings.
- Interact with branch staff on the status of accounts.
- Perform calculations and analysis used in basic accounting.
What you bring
microsoft office
high school
communication skills
detail-oriented
team player
business writing
- Self-motivated, proactive, detail oriented and a team player.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- High School Diploma or GED Required
- Understand and explain account activity.
- Interpretation and completion of verbal and/or written instructions at a proficient level.
- 0 -- 3 years of directly related or closely related experience
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Knowledge of general office equipment (copier, fax, phone systems, etc.).
- Professional customer service skills.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- delinquency related activities history, financial information, and other background checks as required.
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Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
- It emerged as a pioneer in comprehensive community management.
- It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
- Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
- Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
- They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
- Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
- Service
- Innovation
- Family
- Integrity
- Loyalty
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
- No explicit net‑zero or sustainability targets found on corporate site
- Corporate Responsibility section highlights support for communities during disasters
- No specific data‑driven environmental goals or net zero target date publicly disclosed
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
- Established Associa Women’s Network to support women’s career growth and education
- Established Associa Multicultural Network to support cultural and ethnic understanding
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