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Field Supervisor, Drop Bury
Tak Broadband
Supervise daily drop-bury operations, ensuring timely, quality, and safe completion.
7d ago
$60,000 - $70,000
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Knoxville, TN
Field
Company Size
625 Employees
Service Specialisms
Outside Plant Construction
Fiber Drops
Project Management
Engineering
Fulfillment
Door‑to‑Door Marketing & Sales
Grant Writing Assistance
Regulatory & Grant Reporting
Sector Specialisms
Broadband Network Construction
Communities
Businesses
Industry
ISPs
Tribal Communities
MSOs
Cooperatives
Role
What you would be doing
field operations
contractor onboarding
equipment maintenance
safety compliance
work review
performance metrics
- Be the market “expert” and “go to” resource spending 80%+ time in the field
- Participate in the onboarding of new contractor crews
- Ensure that resources (i.e. company, and client equipment, meters, PDA’s, etc) are secured and maintained in proper working order
- Keep safety as your #1 priority; ensure contracted crews adhere to safety standards, and all federal, state and local laws
- Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards
- Review 10%+ market completed work monthly and provide feedback
- Support the warehouse teams with tracking and collecting of all required client equipment from assigned market
- Exceed client and company performance metrics for assigned market
- Oversee the daily drop bury operations of assigned market
What you bring
telecommunications
3+ years
driver's license
leadership
customer service
problem solving
- Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
- Ability to travel daily, open to a variety of schedules and accessible as the point of escalation
- A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
- Work in a variety of environments; indoors, outdoors, tight spaces and elevated
- Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
- Prior leadership experience a plus
- Ability to give feedback; positive and negative when needed
- Ability to build and maintain positive relationships with internal and external customers
- Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
- Strong desire to grow and develop team members
- 3+ years of cable, broadband or telecommunications experience required
- Excellent customer service, time management, problem-solving and troubleshooting skills
- Ability to safely navigate various terrains, managing equipment and tools
- Paid Weekly
- 25K Company Paid Life Insurance
- Paid Time Off
- 401(k) with Company Match!
- Full Benefits Package (Medical, Dental & Vision)
- Career Development & Advancement Opportunities!
- Compensation: $60K - $70K annually, DOE
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must pass background check (along with mvr and drug screen) as part of pre‑employment requirements.
Company
Overview
Over 17 million feet
of fiber drops in a single year
The company has completed over 17 million feet of drops in one year, showcasing its extensive capabilities in fiber network construction.
Over 1.2 million
installations and service calls annually
The company handles more than 1.2 million installations and service calls each year, highlighting its robust operational efficiency.
$1B+ in annual revenue
target by 2028
The company aims to achieve over $1 billion in annual revenue by 2028 under the leadership of CEO Trent Edwards.
Over 18,000 drops
per month through crew network
The company places over 18,000 drops per month, leveraging its extensive network of crews for large-scale projects.
- Began as a door-to-door fulfillment contractor and evolved into a full-service fiber network builder.
- Operates across 42 U.S. states with nationwide reach and robust project execution.
- Provides comprehensive solutions: engineering, outside-plant construction, aerial & underground drops, plus on-premises installations.
- Specializes in FTTx, middle-mile, long-haul builds, disaster response, and complex environments from urban to rural.
- Supports project funding and grant compliance, managing USDA, ARPA, BEAD, and other federally funded initiatives.
- Backed by significant financial capacity and investment, including support from Platinum Equity since March 2024.
- Distinctive in coupling door-to-door marketing & sales with technical delivery to maximize community adoption.
- Customer Centricity: Our customers' satisfaction is our priority.
- Innovation: We embrace cutting-edge technology to drive progress.
- Integrity: We uphold the highest standards of transparency and honesty.
- Excellence: We strive for perfection in everything we do.
- Collaboration: We believe in working together to achieve common goals.
Net zero by 2050
Climate Target
Aims to achieve net zero emissions by 2050.
- Commitment to reducing carbon footprint through energy-efficient technologies.
- Adoption of renewable energy sources for operations.
- Sustainable packaging and waste reduction in service delivery.
40% Female Leadership
Gender Balance in Leadership
The company focuses on achieving gender balance, with women representing 40% of leadership roles.
- Equal opportunity employer with a commitment to fostering an inclusive work environment.
- Ongoing programs to ensure equal pay for equal work across all levels.
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