Director of Operations

Description

• Manage property, liability, and owners’ insurance programs across all entities.
• Manage a small but high-performing operations team.
• Support integration of new acquisitions or developments into existing operational frameworks.
• Oversee IT strategy, infrastructure, and cybersecurity initiatives; partnering proactively with IT leadership and staff.
• Ensure adequate coverage, timely renewals, and compliance with regulatory requirements.
• Oversee office management and administrative functions for all corporate locations.
• Work closely with internal stakeholders to understand their technical needs and provide appropriate solutions.
• Foster a culture of accountability, innovation, and continuous improvement.
• Managing corporate budgets and financial oversight.
• Collaborate with finance teams on forecasting and reporting.
• Manage relationships with external vendors and service providers, ensuring the delivery of high-quality services and solutions.
• Establishing and streamlining operational processes across multiple entities.
• Foster a culture of continuous improvement by driving technical initiatives to enhance efficiency, scalability, and compliance while maintaining process excellence.
• Ensure facilities, resources, and support services meet operational needs.
• Negotiate contracts and agreements with vendors to secure the best terms and conditions for the company.
• Handling property, liability, and owners’ insurance programs.
• Prepare and manage operating budgets for all corporate entities.
• Identify and mitigate operational and technology risks.
• Ensure alignment of technical operations with the company's overall business objectives.
• Monitor expenses, identify cost-saving opportunities, and ensure alignment with financial goals.
• Ensure business continuity and disaster recovery plans are in place.
• Overseeing IT strategy and systems implementation.
• Develop and implement best practices for cross-company workflows and communication.
• Establish, standardize, and streamline operational processes across all affiliated companies (development, management, and financial entities).
• Act as a key advisor to the COO/President on operational and technology matters.

Requirements

• Excellent communication, leadership, and problem-solving skills.
• Bachelor’s degree in Business Administration, Finance, Real Estate, Information Technology, or a related field required.
• Project Management certification preferred.
• Master’s degree (MBA or MS) preferred, especially with a focus on operations, real estate, or technology management.
• Leadership experience building and managing cross-functional teams.
• Experience managing multi-location corporate offices and administrative functions.
• Proven track record of:
• Strong background in process improvement methodologies
• Proven experience in project management, leading teams, process improvement, strong analytical and planning skills etc.
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• Vendor and contract management experience for technology, office management and insurance.
• 7+ years of progressive leadership experience in operations within real estate development, property management, or financial services.

Benefits

• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Paid Time Off
• Short- and Long-Term Disability
• Life and AD&D Insurance
• Paid Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance