Sales Counselor

Description

• Provide tours for prospective clients through the Client Experience Center, show home and on available homesites.
• Engage clients in conversation to fully understand purchasing motivation and determine appropriate qualification.
• Open, close and ensure proper routine maintenance and appearance of show home.
• Schedule and coordinate appointments for clients with internal Blue Heron disciplines.
• Ensure high levels of customer satisfaction through excellent sales service.
• Facilitate the purchasing process including an explanation of financing options, introductions to financing lenders, and follow through to ensure the loan process is executed in a timely manner.
• Attend weekly sales meetings and sales training as scheduled.
• Actively utilize sales strategies, presentation tools, and marketing resources to achieve sales goals.
• Network within the greater community to drive client and real estate traffic.
• Maintain acceptable sales conversion.
• Independently manage your sales pipeline, establishing meaningful connections with potential clients to drive business growth.
• Communicate and respond in a timely and professional manner to all external and internal stakeholders.
• Complete all required reporting in a timely and thorough manner.
• Ensure prospective client information is accurately captured and managed in CRM throughout the sales process.
• Educate Sales Associates and Sales Hosts on floorplans, homesites, options, design process, financing process, and communities.
• Welcome prospective clients providing an experience aligned with the Blue Heron brand and values.
• Responsible for obtaining and managing outbound leads through networking, prospecting, and cultivating new relationships within the community.
• Write and execute reservation and/or purchase agreements.
• Maintain lead management with regular follow-up.
• Collaborate on marketing projects and participate in Grand Openings and Community Events.
• Maintain and update knowledge of all Blue Heron products i.e. floorplans, homesites, options, design process, financing process, and communities.
• Actively engage in client walks and milestone celebrations as applicable.
• Maintain an active Nevada Real Estate license.
• Manage the full client journey during the entirety of the build and work directly with internal and external stakeholders to resolve any issues during the engagement.

Requirements

• Must work cohesively in a team, develop strong client relationships and problem solve independently.
• Proficient in Microsoft Office.
• Experience using CRMs preferred.
• Must be able to work weekends.
• Minimum of two years’ sales experience. Preferably in the custom home market or new home construction.
• Effectively communicate value proposition and key differentiators versus other builders.
• Must have a solid work ethic with a strong client focus.
• Excellent presentation, communication, organization, and analytical skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance