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Customer Solutions Sales Representative, Earth Moving Technology
Liebherr Group
Become the vital link between Liebherr and customers, delivering support in equipment delivery, maintenance, repair, and financing options, with a focus on technical expertise and customer-focused sales in earth moving technology.
17d ago
C$75,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Moncton, New Brunswick, Canada
Field
Company Size
53,659 Employees
Service Specialisms
Construction services
Project Management
Engineering
Technical Services
Design
Sector Specialisms
Construction Machinery
Tower Cranes
Wheeled Loaders
Truck Cranes
Hydraulic Rope Excavators
Hydraulic Excavators
Pipe-laying Machines
Dumper Trucks
Role
What you would be doing
client delivery
parts configuration
oil analysis
crm management
field visits
sales growth
- Achieve company objectives and targets and offer customers advice to ensure their satisfaction and thereby build a lasting relationship based on trust.
- Identify customer needs, creating business relationships that foster growth in Parts & Service sales volumes while canvassing new customers; implement development strategies jointly with your supervisor in accordance with the company’s strategic sales orientations.
- Attend trade fairs, expos and product demonstrations; monitor the competition, market trends, new products and business opportunities.
- Assist customers in configuring and using all Liebherr spare parts such as those by LiDAT, MyLiebherr, Sculli, etc.
- Act as liaison between the customer and the Service, Parts, Warranty, Technical and other departments so the company can respond to all customer queries; collaborate with the Team to optimize customer satisfaction before and after repair work done on machines in the shop or on site.
- Make on-site visits and prepare inspection reports on the status of machines; give customers choices to help them make the best decisions.
- Identify and closely follow up internally and externally on Parts & Service sales opportunities to maintain your growth within the territory.
- Work jointly with the Parts department to ensure that reliable inventory levels and stocks of equipment parts are maintained and that technicians are available to maintain and repair customer equipment.
- Ensure that visit reports and quotes are up to date in the CRM software to maximize performance of the system’s management tools.
- Understand, use and explain the results of oil sample testing to offer customers good planning and machine repair options that maximize customer productivity.
What you bring
technical
financial
heavy
equipment
relationships
organized
- Flexibility to travel often locally and throughout the maritimes up to 50% of the time.
- Good financial and business sense with experience in budgeting and market forecasting.
- Experience and skill in preparing documentation and reports.
- Able to establish strong relationships with customers, internal and external stakeholders, and suppliers.
- A valid drivers license is required.
- Organization, time management, and task planning.
- Must have at least 5 years of experience in service or parts in the Heavy Equipment industry.
- Technical knowledge and specific equipment skills based on the field of activity (cranes, earthwork, construction work, mining trucks, etc.).
- Extensive benefits with employer paid premiums after 90 days
- $3000 annual allowance for continuing education
- Competitive wages with overtime opportunities
- International training & development work opportunities for select roles*
- 6% employer RRSP matching
- Apprenticeship opportunities available*
- $600 annual safety boot & $400 safety glasses allowance*
- Paid vacation starting at 120 hours PLUS 48 hours of dedicated sick time
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, if mentioned in the job description for all employees to provide a diverse, inclusive, safe and dignified work environment for all employees.
People also searched
Company
Overview
Born 1949
Year Established
The company was founded in 1949 and has since grown into a global industrial leader.
€14B Revenue
Annual Revenues
The company generates around €14 billion annually through various heavy equipment divisions.
3,000t Capacity
Crawler Crane
The LR 13000 crawler crane, part of its record-breaking machinery portfolio.
100+ Hotels
Liebherr Properties
The company operates over 100 hotels alongside its industrial plants worldwide.
- Projects range from massive infrastructure sites and wind‑farm foundations (via crawler dozers) to aerospace systems and domestic refrigerators.
- Specialisms include earthmoving/mining equipment, mobile/crane technology, concrete systems, maritime/port cranes, aerospace components, industrial automation, refrigeration.
- Its portfolio includes record‑breaking machines like the LR 13000 crawler crane and hydrogen‑powered wheel loaders—a first at Bauma 2025.
- Unusual fact: still entirely family‑owned, it's led across three generations and once operated the world’s second‑largest mining truck, the T 282 B.
- Entrepreneurial spirit and commitment to innovation
- Decentralized decision-making and personal responsibility
- Long-term thinking and sustainable growth
- High quality standards and reliability
- Respectful collaboration and mutual trust
- Strong customer focus and understanding of their needs
- Commitment to continuous improvement and development
2050 Target
Net Zero CO2 Emissions
Aiming to achieve net zero CO2 emissions by the year 2050.
23% Reduction
CO2 Emissions in Production
Reduced CO2 emissions in production processes by 23% from 2018 to 2022.
- Energy-efficient product design and manufacturing
- Promoting sustainable products, such as energy-efficient cranes and machines
- Use of renewable energy sources in production
- Implementation of a recycling concept for construction machinery
- Partnerships with external organizations to enhance sustainability practices
25% Target
Women in Leadership
Aiming to achieve 25% representation of women in leadership roles by 2025.
- Commitment to creating equal opportunities for all employees, regardless of gender, ethnicity, or background.
- Focus on gender-balanced recruitment and career development programs.
- Continuous improvement of work-life balance and flexible working arrangements.
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