Quality & Aftercare Manager

Overview

Manage construction quality, defect resolution and after‑care for projects.

Key Responsibilities

• defect inspections
• quality checklists
• cost tracking
• budget management
• insurance claims
• contractor coordination

Tasks

-Coordinate contractors during the defect liability period and quality-check their work. -Stay updated on new products, construction techniques, and best practice in the industry. -Support project teams and supply chain partners in meeting specifications, drawings, and Project Quality Plans. -Manage estimates, budgets, timetables, and resources; track costs against recoveries. -Identify potential defects or legacy issues during preconstruction. -Carry out inspections and use quality checklists to identify defects. -Ensure site teams comply with the company’s Quality Management System and address defects promptly. -Report and log all defects on internal systems, raising reports and tracking progress. -Handle insurance claims and ensure retention recovery, allocating costs where appropriate. -Share lessons learned with preconstruction, production, and supply chain teams. -Assist site teams in achieving defect-free handovers in line with Caddick’s completion strategy.

Requirements

• smsts
• microsoft office
• degree
• health safety
• building code
• pre‑construction

What You Bring

-Ability to accurately interpret construction information and drawings. -SMSTS or IOSH Managing Safely (essential). -Strong technical knowledge of construction build processes, methods, and defects. -Quality-focused with excellent attention to detail. -Proactive problem solver with strong persuasion skills. -Excellent communication and client relationship-building skills. -Commercially aware with a good understanding of cost, profit, and value. -Proven track record in pre-construction and construction delivery across multiple projects. -Multi-skilled trade background or degree qualification. -First Aid Certificate (desirable). -Detailed understanding of construction packages and installation methods. -Good knowledge of health & safety practices and legislation. -Strong planning, organisational, and time management abilities. -Knowledge of building code requirements and scheduling methods. -Proficient in Microsoft Office (Outlook, Word, Excel).

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About Caddick Construction Limited

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