Corporate Training Facilitator

Description

• Maintain accurate records of training activity, attendance, and completion in our LMS
• Provide ongoing coaching and support to reinforce key concepts and ensure meaningful impact beyond the classroom
• Pilot new training initiatives, gather participant feedback, and share insights for continuous improvement
• Facilitate instructor-led, virtual, and hybrid training sessions focused on sales performance, operational excellence, and onboarding for new franchisees and staff
• Support workshops and seminars at City Wide's annual convention, focusing on both sales leadership and operational innovation
• Deliver and facilitate Academies covering sales, operations, client service, and foundational business practices
• Assist with scheduling, material preparation, logistics, and travel as needed for company-wide and franchise-focused training programs
• Partner with operations and sales leaders to ensure training content is relevant, actionable, and addresses evolving business needs
• Coach and mentor employees and franchise teams in both sales techniques and operational competencies, boosting overall effectiveness
• Lead workshops designed to strengthen operational processes and best practices throughout the organization

Requirements

• Demonstrated expertise in designing and leading sales and operational training programs that drive measurable performance
• Candidate must be located in the Kansas City Metropolitan Area; Relocation assistance is available
• Adapt facilitation strategies to engage learners of all backgrounds—emphasizing skill development, confidence, and career growth
• Outstanding facilitation, communication, and presentation skills
• Proficient in Microsoft Office, Google Workspace, CRM systems, Power BI, and virtual platforms (Microsoft Teams, Copilot)
• Ability to connect with diverse audiences in both virtual and in-person formats, inspiring them to achieve meaningful results
• Bachelor's degree in business, education, human resources, or related field
• Corporate training certifications (CPLP, SSGI, or sales/operations-specific credentials) are a plus
• 5-7+ years of experience facilitating corporate training with emphasis on sales, operations, and business development—franchise experience preferred
• Strong organizational skills for managing complex training schedules and multiple programs

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance