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Customer Account Representative
Beloform Craft
Specializing in crafting innovative solutions across various sectors including construction and infrastructure.
Manage client accounts, ensure service quality, and maintain strong customer relationships.
9d ago
$59,000 - $63,000
Junior (1-3 years)
Full Time
Atlanta, GA
Office Full-Time
Company Size
50 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Technical Services
Turnkey
General Contractor
Sector Specialisms
Arts and Crafts
Role
What you would be doing
client liaison
account management
reporting
performance monitoring
billing
coordination
Serve as the primary point of contact for customer inquiries, requests, and follow-ups.
Manage and maintain client accounts with professionalism and accuracy.
Build and nurture long-term relationships with clients to promote satisfaction and retention.
Prepare account reports, documentation, and status updates as required.
Monitor account performance and identify opportunities for improvement.
Handle billing and administrative processes efficiently and with attention to detail.
Coordinate with internal departments to ensure timely and effective delivery of services.
What you bring
1-3 yrs
account mgmt
bachelor's
microsoft office
crm
communication
1–3 years of experience in account management, customer service, or a similar role.
Proven ability to manage client relationships with professionalism and discretion.
Bachelor’s degree in Business Administration, Communications, or a related field preferred.
Proficiency in Microsoft Office Suite and CRM systems.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Benefits
Comprehensive training to ensure long-term success in your role.
Career growth and professional development opportunities.
Competitive salary package ($59,000 – $63,000 per year).
Supportive and collaborative team environment.
Opportunity to be part of a respected and expanding organization.
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